Is it possible to attach a PDF file in a question - so respondents can download the file? For example, on the Introduction page of the survey set up as a text question, I want to add a file that respondents can click on and download - how do you post the file in the question?
Hi all, I’m building a survey that contains about 300 questions. I have all questions already in an excel sheet and it seems like a tedious task to write them all out in Qualtrics. Is there a way to import the excel into Qualtrics to save a bit of time? Also, the questions are to be answered on a scale of 1-7. How can I make sure that each question appears together with the scale if it’s possible to import them from excel? Huge thanks to all responders in advance!
I set up my survey in Qualtrics as I normally do - no tricks I haven’t used before. I previewed it using the ‘preview’ button several times - no problems there. However, the survey link (copied from ‘anonymous link’ under the Distributions tab) leads to a broken survey - it skips crucial blocks from the middle of the survey. How is this possible, and has anyone else experienced this? It’s not my computer - I discovered the problem after I launched the survey on Prolific, only to find that participants were facing this glitch and not being shown the full survey. I’ve been using Qualtrics and Prolific for years and never had a problem like this - it seems to be a problem with the link within Qualtrics. Any ideas? Thanks!
Hi Guys!I have an EX survey that i need to distribute in 3 languages (ES, BR-PT. EN), the issue is that some users do not have language code in their metadata or is a code outside from this 3 and I would like for them to get the email in PT-BR but everytime i create the email EN is created as the default language. Is it possible to change this and have PT-BR as the default language for the distribution?
I have a survey that we will be distributing with an anonymous link. The survey is available in English and Spanish, as are the confirmation emails that I have set up as a workflow to go out when new responses are submitted. Unfortunately, when the users submit the survey, it’s only sending the emails in English even though they may have changed the survey language to Spanish while filling it out. What do I need to do to trigger the Spanish translation of the email instead of the English one?
Hi, is it possible to reopen an anonymous survey response for the respondent to go back and edit responses in Qualtrics, if the link was distributed via anonymous link? Or is this only feasible in the personalized links?
Hi, I am looking at Reports and see the option to export to PDF. Is there an option to export to a Word document, editable? Alternatively, is it possible to edit the data table rows/column (i.e., response options) in Reports. Sometimes there are minor typos in the html language.Thanks!
Hi, Under Reports, in the data table type of visualization, I am interested in the percentages (similar to the Results tab widgets). Is there a way to select a data table with “n” and “percentage” displayed side by side? Thanks!
Hi team,I’m trying to access all of our recent distributions, and I'd like to be at access them from the one screen - is there anywhere that I can do this currently? I see under the contacts directory > distributions tab I can access my own recent distributions, but I'd like to be able to do that for ALL surveys with recent distributions that are shared with me.
*relay instead of replay in the title… We followed the guide to set up SMTP relay to send email directly through the customer’s mail sever. The IT followed the guide below. https://www.qualtrics.com/support/survey-platform/distributions-module/email-distribution/using-a-custom-from-address/#SettingUpAnSMTPRelayThe configuration was made. All domains are allowed.The extension is shared with all users.The QX support added some of the customer’s email address as default sender email and also as default reply-to email. This is a valid mailbox (employee-survey@customerdomain.com). When trying to send a message from some project, we receive error “Your organization’s email server is misconfigured. Please contact Customer Support. SMTP MISCONFIGURED”. Did someone encounter the same issue in the past? Any hint what could be missing or misconfigured? The setup in Qualtrics is the same as within the customer’s CX tenant (which works). Thanks for pointing us in the right direction!
Hello, I’m relatively new to Qualtrics so I am sorry if there is an obvious answer to my wonder... I have had numerous partial responses, many of these have been stopped thanks to CAPTCHA as they must be bots. However, I have numerous responses which were all started at the same time and have exact same qualitative response for a certain questions. However, they all have different IP addresses. In addition, other responses completed earlier share the exact same qualitative responses for certain questions. Any thoughts about how/why this may be happening would be greatly appreciated - thank you!
Dear XM Community,When I was setting up Text iQ on my dashboard, I noticed that incomplete survey responses were also included in the analysis. I would very much appreciate it if anyone could advise me how to filter only completed responses (Survey Metadata “Finished = Yes”) to be analyzed. Thank you for your help in advance.Miho
Hi everyone, I did some searching on here and could not find a case that resembled what i am trying to build. I am building a survey and need to ask supplementary questions to the options choses in the question. Here is how it will look like: Q1. multiple choiceOption 1 Qa. Multiple choice Qb. Open text Qc. Multiple choice Option 2 Qa. Multiple choice Qb. Open text Qc. Multiple choice Option 3 etc. ect. there will be about 4 more optionsDoes anyone have any suggestions on what functions to use to build this out as ideally I would like this to show up on the same page and not brunch out separately to avoid confusion and the supplementary questions to pop up only if the option is selected. Thank you!
Hiya,I have a few questions in my survey which would either be a long matrix table or a series of sliders.However with both of these, especially on mobile, as you move down the table the scales at the top go off screen. Wondering if there is a way to show these questions in a more accessible manner, a couple of ideas i had but dont seem to be possible are:Each Q one by one persistent scales
For our survey, we need to know the qualtrics-image-ids of png-files we uploaded to the qualtrics library. up to now, i could follow this tutorial Finding Qualtrics IDs. But with the latest qualtrics release there is no ‘qualtrics id’ tab in the account settings anymore. where can i find the image ids now? Thanks for your answer!
I searched and could not find anything specific to the Simple Layout for this question. My question is: how can I change the background color of the text entry box? I am looking to change it to pure white from the current gray color. I inspected the page and am having trouble finding the exact syntax for this change. Any help would be greatly appreciated!
Hi, I have a question on a value that is appearing in the data set for a categorical variable. The question asks if their program falls in 1 of 5 program categories. One of the program categories was later deleted. How does this deleted category appear in the data set? Does it appear at all as a valid or null value? I am seeing a “21” for context. Thanks!
Hi, We were running out of accesses within the company I work at, but needed an access for a new person. Therefore, a person who previously was using Qualtrics shared her surveys for me and the idea was that I will then delete her account, create an account for a new one and share the surveys for the new person. Everything was fine until I deleted the account. Now when I tried to open the surveys I was about to share, it says this:Did we lose our surveys or is there something we can do to save the surveys? 😩
Hi,Need some help please - I’m creating a contact list for distribution of my survey via personal links. This contact list also contain sensitive embedded data values. We have a number of different users of Qualtrics in our business, on the same licence and I noticed that contact lists are viewable by anybody able to access the directory, which is shared. Is there a way to password protect or otherwise restrict access to my contact list?
Hi, I am wondering can you show a breakdown of the new responses in the last week in a line chart in the dashboards? How would I create a trending line based on the number of new responses each week? Thanks!
Hi, I have a question about the field grouping addition in the Qualtrics data set. When I go to add a field group, I added this under the data source. When I add a new widget, say a horizontal bar graph, and then go to add the x-axis, how do I add the field group of measures to the bar chart? Is it supposed to appear in the metrics?
Hi, I have a question when you create a page in a dashboard project. If the page is a copy of another page originally, and the original page is modified, would that translate to the other pages? i.e., is there a way to link pages so changes carry across?
Has anyone been able to successfully get the Experience iD Change workflow to work - I”m getting a spinning wheel of death that goes no where fast. Instruction set here: Experience ID Change Event (qualtrics.com)I can’t get past steps 9 - it just spins...
Hi, I have a question on dashboards and understand there’s a few data sources Qualtrics builds dashboards thru, via surveys, survey distribution. I only see the option to select an existing survey. How do you link the survey distribution as a source in a new dashboard project? Thanks!
Hi, I have created a RSVP form, and today I checked it, and it was completely gone and disappeared. It is a very important survey, and I had people fill it out. Please, is there a way to solve this problem? https://uwgreenbay.ca1.qualtrics.com/jfe/form/SV_3f4VYElyzWjdgAm
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