Hi all,I’m wondering if it’s possible to configure a survey question that allows respondents to choose between responding via a Video Response or via text entry. Currently, I'm only able to select one or the other, but I’d like to offer both options to give respondents more flexibility, especially if they’re short on time. Thanks in advance!
Hi everyone,I wanted to send an email to the participant during the survey with the following requirements.1) It should be sent when a certain button on a certain page is pressed - I know this can be done by setting a condition in the email trigger.2) In the email content, I would need to include a variable, whose value depends on the progress of the survey. Therefore, I assume it should be an embedded data. I was wondering if this is possible.Thank you in advance for the help!
Hello Everyone,I added some filters to my dashboard but they do not auto populate a list of options when i click the dropdown arrow. it just shows my a search textbox.. These fields are Embedded Data fields. I do not want to search the filter field, i just want to select from a list of options in that field. Please let me know if anyone can help me with this issue. Thanks
Hi,We are working on creating some dashboards for frontline team members to view guest feedback. As part of these dashboards we are wanting to include some response tables with examples of real customer verbatim related to specific topics.Our issue is that these dashboards will be visible to all frontline team members, and we want to avoid including verbatim where a customer has named a specific employee in their feedback, as to not 'name and shame' the employee in these visible dashboards.Has anyone ever faced this issue? Are there any tools available in Text IQ or elsewhere that could help detect a name within text, and allow us to filter these out?Thank you in advance!
Hello guys, Happy new year to everyone. I have a question, I am currently working on creating a dashboard with 2 different datasets (Survey 2022 and Survey 2023). I have applied a weighting to my 2022 dataset and I would like to apply another weighting scheme to my 2023 dataset. To give you context in this surveu I have multiple embedded data on which I apply the weighting :Q_Language (FR, IT, PT, ES or PT) Type (buyer or visitor) And I also want to apply certain weighting to respondents ages.It would give something like that within the same weighting scheme : Can someone please help with this ?
Hey all! First-time poster, long-time Qualtrics user with a Qualtrics dashboard editing question… How do you manage multiple item / high volume dashboard editing? Not just when you have small edits here or there, but when you have many field edits and many dashboards to manage or update?Background: Recently started in a new role at an organization that uses the CX dashboard interface to share survey outcomes with all of our clients. Although I’ve used Qualtrics for over a decade, the dashboarding feature is relatively new to me. So when I started using the dashboard settings page to update our standard template for a new client, I was slightly disappointed by the number of manual touches needed to complete the task. For example, to update field names in the dashboard mappings, there was no way to import them from a user library. Also, none of my changes were auto-saved, rather I had to scroll down to the very bottom of the page and manually click on a save button to make the updates (
Hello all and good morning from a cloudy Sweden!I have a workflow that triggers from a Salesforce outbound message that is designed to send out a survey email once criteria is met on the object in Salesforce. So far so good. The issue I’m facing is that there are several contacts in a Related List on the object in question (see image below). How do I set it up to only send the survey email to the individuals that have been selected in the list before the trigger fires off? What do I need to add to the workflow in Qualtrics to capture all of them? Thanks in advance-Mattias
Hi everyone, Is there anyway I can make a question appear as the respondent is answering the survey, to give you an exemple (see question below) if a person rates 1 star I want a text entry question to appear on this same page (see black arrow) asking “why ?”
Hello all and thanks in advance for any help. I am running a survey where I have four potential paths (each blocked). In a the email list directory there is a field that I want to use to point respondents to one of those four blocks. How do I use the metadata as the tool to determine which block someone receives? And as an aside, how do I ensure that all the metadata from the email list comes through when I export the survey responses? Thank you so much!
I am seeing this “click the button to continue to the survey” in the actual anonymous link of my survey, but when in the preview page, the survey starts immediately at my first question. I want the first page of my survey to be my questions, not this “click the button” message. How do i get rid of this?
Did you ever imagine a way to input new contact data from a survey ? My use case : Imagine an employee Exit survey (EX Lifecycle)HR system are not always updated in real time and you should want a living employee to complete his exit survey within his/her last week on his/her position instead of 3-4 weeks later.I’d like to set up a survey for the manager to input living employee information and triggering the exit survey just in time. I’m pretty sure there are a lot of similar situations in CX platform too. If you find a way to do that, I’d like to know it.And if you have similar applications, please share your use cases.
I have been trying to have the Next and Back Buttons match the language from the drop down menu and am hoping for help or if anyone has a way to do it?
Hello,I recently published a survey and have started to get responses, however as I intend to share it on platforms such as SurveySwap and Surveycircle, it is asking me to include a code at the end of the survey.Thus, I wanted to ask you if I change the ending message to add these codes, will my recorded responses be affected in any way?Thank you
We’ve set up a survey that our coaches complete after completing an observation on site. They’re given a list of behaviours and for each one (each question) they’re asked to select either ‘OBSERVED’ (coded 1) or ‘NOT OBSERVED’ (coded 2) for each one. The behaviours can all be grouped into Elements that we want to analyse the data by. Each element is made up of 4 or 5 of the behaviours. I’m now trying to work out how to create a field for each element that shows a ‘1’ if they observed at least one of the 4 or 5 behaviours so I can show a count per element in my dashboard, and also calculate percentages out of all observations for each element. I’ve tried creating custom metrics in the dashboard but nothing allows me to put in the equivalent of the equation such as if(sum of statements is 8 THEN 0 OTHERWISE 1). Anyone have an idea how I might be able to set this up?
Hi! When following instructions for the distribution reporting in my CX Dashboard, I'm encountering some issues.I don't see the option “Distributions” as data source but “Funnel data for (directory list name)”. Is this correct? I'm not sure if I should also map variables from the Survey, such as “Survey Started” (Begindatum) or if I should leave just the variable from the distribution.
I was hoping to compile 10 + surveys into 1, and their respective language translations. Is this something possible to do? or would the system completely crash? What would be the most efficient way of having these all together?
Hi everyone!Is it possible to add more than one condition when configuring the "Skip Logic" functionality? In my mind it should be possible, just as it is with "Display logic" option. Right?Thanks in advance
I've read all of the documentation but I'm still a bit confused about the differences between using Groups and Teams to assign tickets. Essentially, I'm looking for why I would use one over the other.
I am creating a yearly survey that asks individuals for their accomplishments of the past year within different categories. (Employee Review) This survey also asks for the previous two years of accomplishments in these same categories. Previous format of this survey was a word document and responders would copy/paste from last years to their current year.What would be the best way to set this up in qualtrics to remember respondents and fill in their previous years' answers for the respondent to read over/verify and possibly edit before submitting?
I have two pipped text in my email for distribution but one of them is not coming up (field first name), however in data and distribution I can see the name of the person.Both fields are in the embedded data block in the same way.Any suggestions?
Newbie here and still learning. I have a survey that will be distributed on a quarterly basis, and trying to figure out if best to just use the existing survey and send to a new distribution list; or to copy the survey and then distribute. When it comes to the dashboard, I would like to be able to look at data specific to the quarterly responses, but also in aggregate. Trying to understand the pros/cons of each approach and would love any insight. Thanks!
We have set condition in email trigger when people clicked joined which session of talk, the details of talk(s) will be send to the registrant via email. But we found that if people clicked joined which session of talk(s), they will receive the email trigger even if the form is not yet submitted. May I know how to set email trigger is only sent to completed response even if the condition is met?
Hi there!I had changements in my Questionnaire and have a new variable. I would like that all respondets I had before get assigned to a special value (all the same) so I do not have missings for the old data. I tried the field editor in the survey (combine variabes....), but the problem is that these variables can not be worked on/recoded in the Dashboard nor can I reuse them for further ariables in the field editor. I need that too as I also need a widget there my 6 categories are grouped into 3 groups).Does anyone have an idea?Thank you so much!!!Tine
What is the best way for a large organization to deprovision Qualtrics accounts when users are no longer with the organization?
Hello. I have a small survey and need to analyze specific respondents' data only, as in one by one. Is there a way to download each record separately into an Excel worksheet or similar? Thanks!
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