Did you ever imagine a way to input new contact data from a survey ?
My use case : Imagine an employee Exit survey (EX Lifecycle)
HR system are not always updated in real time and you should want a living employee to complete his exit survey within his/her last week on his/her position instead of 3-4 weeks later.
I’d like to set up a survey for the manager to input living employee information and triggering the exit survey just in time.
I’m pretty sure there are a lot of similar situations in CX platform too.
If you find a way to do that, I’d like to know it.
And if you have similar applications, please share your use cases.
