Enabling multiple response options (video or text) in survey questions: Is it possible? | XM Community
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Enabling multiple response options (video or text) in survey questions: Is it possible?

  • May 2, 2024
  • 2 replies
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Hi all,

I’m wondering if it’s possible to configure a survey question that allows respondents to choose between responding via a Video Response or via text entry. Currently, I'm only able to select one or the other, but I’d like to offer both options to give respondents more flexibility, especially if they’re short on time.

 

Thanks in advance!

Best answer by InessaG

This can't be all in one queation.

You can ask them which option they prefer in question 1, and then show them the appropriate question using display logic with in-page option selected.

2 replies

InessaG
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  • Level 5 ●●●●●
  • 416 replies
  • Answer
  • May 2, 2024

This can't be all in one queation.

You can ask them which option they prefer in question 1, and then show them the appropriate question using display logic with in-page option selected.


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  • Level 6 ●●●●●●
  • 247 replies
  • May 3, 2024

@nate60dB, InessaG is correct in that this can’t be done.

 

Setting up a question first to ask which they want, is definitely one way. 

Another way can be to create 2 surveys and give different links depending on how you are distributing your surveys.