Hi
I’m trying to create a workflow with ServiveNow Event. I added the account using Basic auth giving Servicenow username and password and in the next step when I give the instance name it is showing me ‘Invalid credential or instance name’. I am sure I’m giving the right instance name but son’t understand why it is throwing the error. Should the details be added anywhere else?
![](https://uploads-us-west-2.insided.com/qualtrics-us/attachment/e3c1fbad-63a1-411b-9724-bec51b861bae.png)
![](https://uploads-us-west-2.insided.com/qualtrics-us/attachment/67d25502-f0ce-4cc4-9060-967532413254.png)
Please help me out