Discuss XM Discover solutions, best practices, & more.
- 5 Topics
- 10 Replies
Can someone please help me how we can change the date view for “Top Topic change widget”For e.g. if i wish to change the view to month/quarter/year. right now i only see this fixed to current month. Sharing the screenshot from the learning material and not my dashboard.I see a similar question but this is answered.Thank you for looking into my question.
Hello XM Community! I am wondering what you do to successfully onboard a new user to your XM Discover platform? Currently, I have them complete the appropriate learning path in XM BaseCamp + then meet with them 1:1 to walk through our program and how I suggest to use it for their use case. My current process works; however, I would really like to hear your input on what you have found has been successful with onboarding a new user that is both effective + efficient!
We set up a customer satisfaction survey and also turned on saving incomplete responses in the survey settings. In the Distribution view we see that some have started the survey but not completed it. I can't find these results anywhere. In the Data & Analysis section, Recorded Responses only show me complete ones and in Responses in progress we don't find any responses either. How do we get the incomplete results? Ideally also retrospectively.Many thanks in advance!
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