LIVE WEBINARCommunity Connect: Visualizing Data What is a Community Connect event?Community Connect events are 45 minute-long, virtual meetups designed for Qualtrics users to collaborate, share ideas, and discuss challenges and solutions. During the event, attendees will have the opportunity to join breakout rooms to connect with their peers and share their insights. In other words, this is a collaborative event with the purpose of helping one another and building a network of peer support. Topics will rotate throughout the year. In our Q4 events, we will be discussing Visualizing Data. Reviewing the discussion questions prior to the event is strongly recommended. What can I expect from joining this event?You can expect a few minutes of introduction, followed by open-forum breakout rooms where you and other XM professionals will have the opportunity to discuss Visualizing Data. The agenda will run as follows:Welcome & announcements (5 minutes) Introduction to Visualizing Data (5 mi
Getting started table of contentsGetting started table of contents 1 | Create your XM Community account 💜 2 | Set up your profile 👤 3 | Introduce yourself 👋 4 | Meet your administrators 👥 5 | Learn the community basics 📄 6 | Participate in programs 🏆 7 | Join groups 👭 8 | Discover product ideas & new product features 💡 8 | Attend events 📅 1 | Create your XM Community account 💜Use your existing Qualtrics account login credentials to log into the XM Community, then, you will be prompted to continue to step 2, below 2 | Set up your profile 👤Set up your profile, where you can update your profile picture, view your badges, & more. 3 | Introduce yourself 👋Introduce yourself to the XM Community and start connecting with other members! Tell us a little about yourself, where you're from, and your Qualtrics use case. 4 | Meet your administrators 👥Meet your XM Community Administrators, learn about their role in your community journey & how to get in touch
Welcome to the XM Community! If you've just joined the community, be sure to stop by and 👋 introduce 👋 yourself here! Share as much as you'd like, so we can all get to know you better! Tell us a little bit about yourself and your career, what industry you work in, where you're located, what you use Qualtrics for, and if you have earned any Qualtrics certifications!
EvolveEvolve is the brand new Qualtrics product ideation program, powered by you, our customers. Through Evolve you can submit product ideas, (suggested enhancements to existing Qualtrics products and functionality), and track their status in the Qualtrics product development process.Prior to Evolve, product ideas had to be created in the XM Community Ideation category, reviewed by Community moderators, upvoted by a critical mass of community members, and then input manually into a data platform to be shared with Qualtrics product managers.Now, customers can share product feature suggestions directly with our product managers, right here in the XM Community. Through Evolve, we have expedited the ideation process, while increasing customer visibility into an idea or feature’s status. IdeasProduct “Ideas” are suggested enhancements to existing Qualtrics products and functionality. UpvotingAn “Upvote” is a digital representation of your desire for a product idea to be implemented. In Evo
How to ParticipateDuring the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between August 1 and August 31, will receive this badge worth 50 points by the end of the month. Badge Of The Month | August 2023 Task: Share a song that makes you feel productive!The XM Community is building a Spotify playlist, which you can access on the bottom right of community discussion lists. This playlist’s mood is inspiring, productive, and fun. We want this playlist to feel just like this unique community, which is made by you. So, we need your music recommendations! Comment a YouTube or Spotify link to a song (or songs) of your choice and we will add it to the community playlist. Together, we’ll create the perfect playlist to listen to while on the community or working on a Qualtrics project.
To create an Idea, you must…1 | Navigate to Evolve 2 | Search for an Idea 3 | Create a Product Idea 4 | Track an Idea’s status FAQ1 | Navigate to EvolveClick “Ideas” in the top navigation of the XM Community to access Evolve Read this post, the Product Ideation Overview | Evolve post, and the instructions under the header “Evolve” before accessing the Evolve tableNoteIf you are unable to view the Evolve table, your device security settings are likely blocking third-party scripts and ads. Unfortunately, there isn’t anything we can do to prevent this, as we cannot influence customer device security settings. We recommend you either access Evolve on a personal device to submit ideas, or that you contact your AE or CSM to submit ideas on your behalf. If you would like, one of our Admins would be happy to contact your account team on your behalf. We apologize for the inconvenience and value your ideas. 2 | Search for an IdeaIn the Evolve table, click the search box below the text “Search I
BADGE OF THE MONTHHidden Talents | September 2023 During the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between September 1 and September 29, will receive this badge worth 50 points by the end of the month. Task: Comment and share a talent / skill that you are proud of! Our community is comprised of thousands of professionals and industry experts with talents beyond experience management. Maybe you’re an incredible musician, a skilled craftsman, or someone who can hold their breath for minutes! Whatever your talent may be, we want to learn all about it! Comment and share a skill or talent that you are proud of to earn this month’s badge!
RANK & REWARDS PROGRAMCongratulations to our XM Community Hall of Fame Members @mattyb513, @MsIreen, @fleb, @PraDeepKotian_Ugam, @VirginiaM, @MatthewM, @ClairJ, @ana_velez_voce, @NiC, @bstrahin, @AnthonyR, @Libertywick, @AnneG, @Rich_Boits_Walker, @PeeyushBansal, @TomG, @JenCX, @SaurabhPujare_Ugam, @Akdashboard, @SurajK, @lillianc, @MichelleC, @JulieT, @Michael_Campbell_RedPepper, @Matt_Christie_Walker, @JoycaV, @AdamK12, @Mishraji, @JeremyK, @MSobotta, @InessaG, @CamM, @Tom_1842, @Rudi, @lizb311, @mklubeck, @MattiasM, @grahulp5, @IsabelPosada_Voce, @ElieD, @bgooldfed, @Shashi, @Radam, @Deepak, @jmborzick, @Aanurag_QC, @ThomasW_IronMountain, @SteveBelgraver, @dobra021, @Appzk, @ColbyA, @Chhavi_Ch, @ManfredBM, @qualtrics_nerd, @MeganZich, @CxEx, @MikeW, @KimothiSaurabh, @JessicaGregory_CHNw, @jflowers1, @krbhavya, @JesperAndersen, @tannerfaragher, @ArunDubey, @ooolomod, @gingersauz, @Ricmarug, @cbhavsar, @TusharDalwani, @Shivamvig_sv, @praveengeorgeix, @EricCrayon101, @JonesE, @KO
How to ParticipateDuring the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between June 1 and June 30, will receive this badge worth 50 points by the end of the month. Badge of the Month | June 2023 Question: Where is your favorite place on Earth? Alternatively, how will you celebrate World Environment Day?Celebrated in ~150 countries annually on June 5th, World Environment Day is the largest global platform promoting environmental protection. World Environment Day was created in 1973 by the United Nations Environment Programme and our team can’t wait to celebrate with you! We want to learn how you plan to celebrate World Environment Day and preserve our ecosystems! Alternatively, tell us about your favorite place on Earth.
BADGE OF THE MONTHSpooky Season | October 2023During the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between October 2 and October 31, will receive this badge worth 50 points by the end of the month. Task: Answer any of these questions...What’s your favorite spooky movie or TV show that you watched in 2023? What’s your favorite spooky book that you read in 2023? What’s your favorite spooky activity that you’ve done / will do 2023? What’s your favorite spooky song or podcast that you listened to in 2023?It’s officially spooky season here in North America! Our team loves all things spooky and scary! Do you like a good scare? Maybe, you like to read Agatha Christie books and watch terrifying movies. Or, maybe you’re not into scary things, but you love a good pumpkin spice latte and pumpkin picking.
How to ParticipateDuring the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between July 3 and July 31, will receive this badge worth 50 points by the end of the month. Badge Of The Month | July 2023Task: Tell us about something you learned from the XM Community in the past year! Our members can accomplish a variety of goals through the XM Community! We want to learn more about how you use the XM Community to achieve your professional goals! Did a community discussion help drive change at your workplace? Maybe, you discovered a new product feature on the XM Community. Or, you attended a community event that gave you a whole new perspective on a project! Share some of the incredible things you learned from the XM Community. Alternatively, tell us about some of the most significant goals you have met t
BADGE OF THE MONTHThankfulness | November 2023During the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between November 1 and November 30, will receive this badge worth 50 points by the end of the month. Task: Comment and @mention an XM Community member or members you are thankful for. Alternatively, share a Qualtrics experience you had in 2023 that you are thankful for.Each November, the XM Community highlights thankfulness. We want to hear about the Qualtrics community members and the experiences you are grateful for. Tell us who solved that problem for you. Have any Qualtrics products made your job easier? Take a moment to recognize and thank those that have helped you this year!
How to Participate During the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between May 1 and May 31, will receive this badge worth 50 points by the end of the month. Badge of the Month | May 2023 Task: Join the XM Community’s 5K For The Fight teamHere at Qualtrics, we care a lot about cancer research. This year, our community is participating in 5K For The Fight, a way to get active, raise money, and come together for cancer research. Join our team and sign up for a virtual or in-person event. Then, comment the event you chose, why you selected the event, your plans and/or your experience participating! Alternatively, donate $5 to the cause and comment why you fight!The Qualtrics-led nonprofit, 5 For The Fight, is a global campaign inviting everyone to donate $5 to the fight against cancer. Each don
Product NewsDuring the first week of each month, we will post a short video highlighting three Qualtrics product updates. These videos offer members a video overview of selected product updates included in the Monthly Product Release Notes. December Product Updates ResourcesSupport page related to CX benchmarks: https://xmcommunity.info/4aNjyjV Support page related to rerunning workflows: https://xmcommunity.info/3S5dsUr Support page related to workflow order: https://xmcommunity.info/3S5MfB9
New Year’s ResolutionsDuring the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between January 4 and January 31, will receive this badge worth 50 points by the end of the month. Task: Tell us about your New Year’s resolutions and professional goals for 2024! Here at Qualtrics, we set professional goals on the company, organizational, team, and individual levels each year and quarter, driving success. Set your goals and resolutions for 2024 with us and share them by commenting below. Whether your goal is to receive a promotion, update your resume, or free up storage on your devices, we can’t wait to hear all about it!
Product NewsDuring the first week of each month, we will post a short video highlighting three Qualtrics product updates. These videos offer members a video overview of selected product updates included in the Monthly Product Release Notes. February Product Updates Resources Support page related to the CX Benchmarks Support page related to EX Benchmarks Support page related to minimizing personal data
We couldn’t be more excited to officially present to you Groups -- a feature that enables us to connect you with other peers of similar industries and interests through a shared, and sometimes private, space! What are Groups? 💭We've built a network of Groups as a segmentation of the general XM Community. Our Groups enable community members, like you, to dedicate the conversation to a more specific topic. In Groups, you can can:Connect and network with others through our Group member directory Showcase work and projects in your area of interest, including uploading QSFs and survey templates See upcoming webinars and events specific to your interests View new and important announcements from Qualtrics and Group LeadersWho can join and participate? 👥We have a few different privacy settings for Groups -- private, public and secret. You’ll find the privacy setting in the details of the Group. Most of our Groups are private, where a community account is required to join, post, and view co
BADGE OF THE MONTHFavorite Holidays | December 2023During the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between December 4 and December 31, will receive this badge worth 50 points by the end of the month. Question: What’s your favorite holiday food and why?Our community members celebrate countless holidays throughout the year and around the globe. Here in the United States, ‘tis the season, the holiday season! We want to learn about the holidays you love, why they are so special to you, and your favorite food to eat and celebrate.
Product NewsDuring the first week of each month, we will post a short video highlighting three Qualtrics product updates. These videos offer members a video overview of selected product updates included in the Monthly Product Release Notes. January Product Updates Resources Support page related to Dashboard Notifications: https://xmcommunity.info/3Uy5oxf Support page related to SMS / WhatsApp Domains: https://xmcommunity.info/3Szquc9 Support page related to Ticket Workflows: https://xmcommunity.info/3Sv0cYf
Qualtrics LoveDuring the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between February 1 and February 29, will receive this badge worth 50 points by the end of the month. Question: What do you love most about Qualtrics and the XM Community?Every February, we celebrate Qualtrics and the XM Community through our Qualtrics Love badge. This badge gives our community an opportunity to share what they love most about the XM Community, Qualtrics, and its products. Share your thoughts to spread Qualtrics love this month!
Announcing Qualtrics certification badgesThe Qualtrics XM Community partnered with Qualtrics' Certification Team to recognize those who complete a certification through Qualtrics' Certification program on XM Basecamp. How to get my certification badgeIf you are certified, be sure to request your badge by messaging one of our Community Admins. Our team will verify your certification results, and then award the badge. You will receive an automated notification once the badge has been added to your profile. XM Community Admins are: @AmaraW, @JoseS & @Michael_Cooksey. What certifications are availableTo learn more about the certification courses available, please visit this Qualtrics Certification page.Foundational Courses | Level 1 Qualtrics Platform Essentials Certification XM Fundamentals Certification Expert Courses | Level 2 CoreXM Expert Certification CustomerXM Expert Certification EmployeeXM Expert Certification Other XM Professional Certification What badges are availab
World Wildlife DayDuring the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between March 4 and March 31, will receive this badge worth 50 points by the end of the month. Task: In celebration of World Wildlife Day, tell us about your favorite animal or plant! Every year on March 3rd, World Wildlife Day gives the world the opportunity to commemorate animals and plants that contribute to our planet’s ecosystems. The United Nations chose this holiday’s date because it’s the birthday of the Convention on International Trade in Endangered Species of Wild Fauna and Flora. In the spirit of World Wildlife Day, tell us about your favorite animals and plants!
Happy Holidays from the Qualtrics XM Community We want to wish you a wonderful holiday season and update you on our hours this December! Below are details on the best way to get support over the next couple of weeks. Qualtrics Support Holiday Hours:Qualtrics support will be available 24/7 with a few exceptions. From December 18th - January 1st, authenticated chat support will be unavailable. However, phone and email support will still be available. Please note, support may have limited staffing due to the holidays, especially December 25th and January 1st. XM Community Holiday Hours:From December 21st - January 3rd, our XM Community team will be celebrating the holidays. We’ll check in from time to time, but responses may be delayed until we’re officially back on January 3rd. Urgent Community Issues: Feel free to direct message your Admins (Michael_Cooksey, AmaraW, or JoseS ) if you have any urgent, community-related issues. - The XM Community Team
Product NewsDuring the first week of each month, we will post a short video highlighting three Qualtrics product updates. These videos offer members a video overview of selected product updates included in the Monthly Product Release Notes. August Product Updates Resources: Related Support Pages: Imported Video and Audio Projects Text iQ Functionality Auto Retry Options for Task Failures
Join Our Upcoming Community Connect Event: Following up on Feedback What is a Community Connect event?Community Connect events are 45 minute-long, virtual meetups designed for Qualtrics users to collaborate, share ideas, and discuss challenges and solutions. During the event, attendees will have the opportunity to join breakout rooms to connect with their peers and share their insights. In other words, this is a collaborative event with the purpose of helping one another and building a network of peer support. Topics will rotate throughout the year. In our Q3 events, we will be discussing following up on feedback. Reviewing the discussion questions prior to the event is strongly recommended. What can I expect from joining this event?You can expect a few minutes of introduction, followed by open-forum breakout rooms where you and other XM professionals will have the opportunity to discuss following up on feedback. The agenda will run as follows:Welcome & announcements (5 minutes) In
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