Today we’re going to talk about using the interview selector feature to interview moderators directly from your survey. Instead of the usual weeks-long scramble to schedule follow-up interviews, our Interviewer Selector feature automates the entire process directly in the survey helping you obtain that 'human element' and make better decisions. Let's learn how to use it!
FAQ for Interview Selector Feature
What is the Interview Selector question?
The Interview Selector question in Qualtrics is a specialized question type that allows survey participants to schedule a live interview with moderators directly from the survey.
When is the Interview Selector automatically added?
The Interview Selector is automatically added when you create a Moderated User Testing or In-Depth Interviews project.
What if I don't see the Interview Selector options?
If you're seeing grayed out buttons or missing tabs in one of your projects, it may be due to the permissions given to you by the owner. Contact the project owner if you have any questions.
Setting Up the Interview Selector
What are the requirements for setting up the Interview Selector?
You must complete the following steps:
- Link your calendar
- Add your availability accordingly
- Select an interview type (configured in the Interview Setup tab) for respondents to be able to book interviews
Can I customize the information collected from respondents?
Yes! Additional fields can be toggled on, including:
- Last name required
- Phone number opt-in
- Comments/questions field
How Respondents Use the Interview Selector
What does the Interview Selector look like to respondents?
Respondents see a calendar interface within the survey where they can:
- Pick their preferred interview slot and time zone
- Provide their contact information
- Confirm the interview
What happens after a respondent books an interview?
They receive an email containing:
- Interview details
- A meeting link
- Options to reschedule or cancel
Data & Analysis
What happens to interview recordings?
Interview recordings are automatically uploaded to the Audio & Video library for:
- Transcript review
- Clipping
- Highlight reels
- AI-driven insights
Where can I learn more about the Interview Selector feature?
For detailed information, visit the Interview Selector support page
