Week in Review | XM Community
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Week in Review

Your go-to digest highlighting the week's most popular topics, innovative Qualtrics applications, cool custom code solutions, and much more! Delivered every Friday morning

  • 20 Topics
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20 Topics
AlonsoC
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AlonsoCAdministrator
published in Week in Review
Important Merch Store Update, Community Platform Ideas, & MoreBlog

Here's what's happening this week including an important merch store update.We've identified a technical issue in our merchandise store that created incorrect point balances for some members. To ensure accuracy, we're temporarily holding order approvals while our team resolves this problem. We apologize for the delay this will cause.Big thank you to ​@Jona for contributing a valuable suggestion to enhance our Community platform! Your input helps us continuously improve the experience for everyone. If you have ideas or feedback to share, we encourage you to share on Discussions about Experience CommunityShare fresh methodologies and strategies for gathering more meaningful, actionable insights. Connect with ​@SteveBelgraver to dive deeper into this important discussion. Looking to reduce survey fatigue among candidates? Share your successful approaches. Join the conversation led by ​@katrtaylor to exchange best practices!Featured members earn 50 points!This week's standout contribution

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
Directory Solutions & Dashboard Export TipsBlog

The community continues to drive innovation with a new idea for organizing former employees in the directory system and seeks expertise on dashboard export/import capabilities between brands. Special recognition goes to ​@Livia B for exemplary follow-through in confirming solutions on community posts.Congratulations:​@Makgomes, ​@jb_lumanity, ​@theresa890  for reaching Level 1!​@Neha Tank for reaching Level 4!EV-139: EX Directory Archive for Terminated Employees- Add some type of ability to organize the employee directory and isolate/move terminated employees into a sub-folder that allows us to keep them in the system to preserve their responses, but separates them from active employees. Want this feature? Head over to Ideas and upvote it!Know how to export/import dashboards between brands? Share your thoughts. Thanks ​@kgillis for posing this question.Featured members earn 50 points!Congrats to ​@Livia_B! Thank you for returning to your original post to confirm the solution. Subscribe

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
Admin Banner Ideas & Human-Centered DesignBlog

This week features a compelling proposal for customizable admin banners to improve organizational communication and expert guidance on integrating Human-Centered Design principles into your research workflow.Congratulations:​@amey_ghogale, ​@ebony_haley618 for reaching Level 1!Welcome ​@Anastasia_pan to the Community, we’re certain you’ll appear on this list in no time!EV-133: Allow Brand Admins to post custom banners (containing announcements) on their users’ Qualtrics product landing/homepages. Brand Admins would like banner similar to a widget but dismissable. A banner feature for admins would make it easier to communicate organization-specific updates to users. Want this feature? Head over to Ideas and upvote it!Learn how to embed Human-Centered Design into your research process to understand your users’ needs, emotions, and behaviors. Thanks @Abranch for sharing your expertise!Featured members earn 50 points!Congrats to ​@rochak_khandelwal! Your response was detailed and nuanced,

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
New Community Merch, Phone Number Masking, and more…Blog

Explore our newly branded Stanley Tumbler, Coffee Mug, T-Shirts & more plus learn how to mask phone numbers in surveys:Congratulations:​@MaggieGentry_CHNw for reaching Level 1!​@Sarah_Hastings for reaching Level 2!​@AlexandreLeduc for reaching Level 4!Our newly branded Community merch is live! Check it out. What are you most excited about getting?Whether to comply with privacy regulations or not wanting to reveal survey participants full contact info, learn how to mask phone numbers in your survey. Thanks ​@molnare and ​@Adeep!Featured members earn 50 points!Congrats to ​@KelliPolk!   Want to amplify your post? Message ​@AlonsoC to be included in next week’s digest.

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
Don't Lose Access When You Switch Jobs! Plus Candidate Survey Examples & Community Level-UpsBlog

This week we're celebrating community achievements, helping you navigate job transitions without losing access, and looking for your best candidate experience survey examples to share with fellow members.Congratulations:​@vanecarlini for reaching Level 1!​@mfiset, ​@CSDR  for reaching Level 2!Changing jobs or moving departments within your org? Check what to do to maintain Community accessShare your candidate experience survey examples with ​@asavd. Have experience setting up a Qualtrics workflow based on candidate stage metadata? Join the discussion. Thank you ​@mayurschittaragi for sparking this conversation. Stay hydrated and cool with the Qualtrics water bottle and hat! Thanks ​@mfiset and ​@Sophieroy for the awesome pics!Congrats to ​@Jemmabean! Her comment was detailed and thorough: Want to amplify your post? Message ​@AlonsoC to be included in next week’s digest.

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Sophieroy
QPN Level 4 ●●●●
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
Account Management Tips, AI-Enhanced Survey Design, and MoreBlog

Discover how AI is complimenting survey design, learn best practices to manage your Qualtrics account, and moreCongratulations:​​@rsulliva5 for reaching Level 1!​@PRIYABHARDWAJ for reaching Level 2!How are you using AI to compliment your survey design strategy? Share your thoughts with ​@MartyK How does your institution handle Qualtrics account creation and training requirements? Join the conversation! Thanks ​@PaulEff for starting this conversation. ​@MeganZich showing off her cool Qualtrics swag! We have new merch coming soon  Congrats to ​@Dukester for Comment of the Week! Thank you for returning to share your solution! Want to amplify your post? Message ​@AlonsoC to be included in next week’s digest.

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
Leveling Up with Certifications, Heatmap Results, and CX Thought LeadershipBlog

This week’s roundup celebrates 2 members who earned their Qualtrics Platform Essentials Certification, a call to share your heatmap insights, standout CX survey strategies, and more.Congratulations:​@Adedamola for reaching Level 2!​@criggle and ​@Taylor.Bras for completing the Qualtrics Platform Essentials CertificationHave you shown results using a heatmap? Share your experience with ​@YenMejia_VoceWhat questions have worked well in your relational CX surveys — how have you used tools like Driver iQ or Stats iQ in Qualtrics to uncover key drivers of satisfaction, trust, and loyalty? Thanks ​@Erikahuer for sharing this question!Featured members earn 50 points!Congrats to ​@jmborzick for Comment of the Week! Thank you offering a simple solution with visuals and a concise explanation that is certain to help many others who may face a similar issue!  What would you like to see in the Week in Review? We’d love to hear your feedback to make this a valuable digest for you. Message ​@AlonsoC 

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
‘N/A’ Fixes, Bot Defense, & How to Geofence a SurveyBlog

This week, tips on blocking bots, geofencing surveys, and cleaning up “N/A” responses. Plus, member shoutouts, a trending idea (EV-417), and a call to share your Qualtrics impact story.Congrats to:🎉 ​@jamesbyrne, ​@tonydonato, ​@NeelamS, ​@sronkowski, and ​@KJK_14 for unlocking Level 1!🔥 ​@SlyNick for reaching Level 4 — keep the momentum going!Learn how to restrict access to a survey based on location. Thanks ​@LiamCarlos for the post.How has Qualtrics impacted your company?Share your thoughts with ​@AndreMissano or drop them in the comments — your experience could inspire others.Drowning in "N/A", "Nothing", or "None" responses? This idea could clean things up:EV-417: Create Single Word TextIQ topics (e.g. tag responses like “N/A” automatically)👉 Check it out and vote if it’s helpful!“How do I block bots from my survey?”The Community AI Assistant has a great suggestion — give it a try and let us know if it works for you:  Featured members earn 50 points!Shoutout to @vanecarlini 🎉T

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
15 Member Leveled Up, Product Ideas & AI UpdatesBlog

🎉 After a brief hiatus, it’s time to resume the Week in Review! From 15 members leveling up to bug fixes and trending ideas, here’s everything you need to know from around the Experience Community this week.Congrats to: ​@Crystal250 , ​@DaniD , ​@UniSurveys , ​@Mohsen, ​@dustin.stortz, ​@JoaoFP, ​@Rija for reaching Level 1!​@kepkam, ​@yve872, ​@BYCHUA_SG, ​@MartinD, ​@rarcega for reaching Level 2!​@YenMejia_Voce, ​@ccarroll  for reaching Level 4!​@Chee Heng_SZ for reaching Level 5!Which industry best practices or business frameworks does the XM methodology work best with in your view? Share your thoughts! Thanks ​@SteveBelgraver for this question.EV-139: EX Directory Archive for Terminated Employees- Add some type of ability to organize the employee directory and isolate/move terminated employees into a sub-folder that allows us to keep them in the system to preserve their responses, but separates them from active employeesEV-1031: Enhance formatting options for dashboard widgets i.e.

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Sachin Nandikol
QPN Level 6 ●●●●●●
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
How to Improve Survey Response Rates, Trending Product Ideas, and 10 Members Leveled Up!Blog

🎉 Welcome to this week's digest! We’re excited to spotlight 10 fantastic members who have leveled up – congratulations on your achievements! Join the conversation about tackling declining survey response rates, explore the trending idea of developing a dashboard for monitoring survey progress, and much more!Congrats to: ​@KatSense, ​@gustavo silva ​@Space - the final frontier ​@Nathan Gates, for reaching Level 1!​@Dukester, ​@DavidA1225, ​@NickVEIC for reaching Level 2!​@eliasg13 for reaching Level 3!​@Hillary Blevins for reaching Level 5!​@KelliPolk for completing the Qualtrics Platform Essentials Certification Facing declining survey response rates? Join the conversation and share strategies to boost engagement. Thanks ​@AmandaGlynn for starting this conversation. Share your thoughts on the current state of CX in the public sectorProduct ideas from Community membersProduct Idea: Develop a dashboard that shows partially and unfinished surveys, allows filtering by funnel data, links t

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Sachin Nandikol
QPN Level 6 ●●●●●●
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
Elon Musk Critiques Federal CX Survey as Waste, 7 Members Leveled Up, & MoreBlog

This week, 7 community members achieved a new level, discover how survey respondents can share their results on social media, and more. Now more than ever people are sharing their experiences on social media sites like LinkedIn, Instagram, etc. Have you successfully enabled respondents to share their survey results on social media? If so, please share your insights with ​@bacoduti, here. Congrats to: ​@DaniN , ​@Craig Ellery, ​@GabrieleBB for reaching Level 1!​@EdenHaha for reaching Level 2!​@kgillis, ​@Patti Mirallegro, ​@XM_JoshB for reaching Level 5! What will you select in the merch store?Elon Musk was shocked by the amount of waste and fraud found by DOGE. Share your thoughts on this timely topic. Thanks to ​@AdamK12 for starting this conversation. These members went above and beyond with their responses. Featured members earn 50 points!​@vgayraud comment was thorough and included visuals for embedded data, custom code, and loop & merge to help a fellow member. Full post.    W

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
Week in Review: April 04th, 2025Blog

5 Community members leveled up this week, a member needs advice using TextiQ in non-English languages, and more!Learn about the unique ways members use QualtricsHave experience using TextiQ in a non-English language? Join the conversation. Thanks ​@Nam Nguyen  for bringing up this topic! Help shape Qualtrics’ future products ​@StephanB shared the product idea “Ability to return Contact Statistics from the Create Contact Export API workflow”. Upvote it on Evolve using EV-4193. To learn more about this idea, go here. Celebrating members who unlocked a new level!Congratulations to: ​@tim ozirsky , ​@Okkar , and ​@UXDana  for reaching Level 2! ​@JessicaGregory_CHNw, ​@IsabelPosada_Voce for reaching Level 5!   These members went above and beyond with their responses. Featured members earn 50 points!  ​@JonesE comment was detailed and easy to follow. Great job!    What would you like to see in the Week in Review? We’d love to hear your feedback to make this a valuable digest for you. Messa

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
Week in Review: March 28th, 2025Blog

This week’s highlights include how to systematize the essay review process, 2 new members leveling up, and an X4 recap: Do you have experience using Qualtrics to assign essays to reviewers? Help ​@Dreeszen systematize the essay review process.Congrats to ​@Dreeszen and ​@MaxLovell for reaching Level 2!We had an amazing time connecting with Community members at X4! We’ll see you again in Seattle next year!   These members went above and beyond with their responses. Featured members earn 50 points!​@hinchja was kind enough to post a solution to an issue he was having! Thanks for being proactive and sharing your knowledge with the Community!  What do you think about the Week in Review? I’d love to hear your thoughts and suggestions to make this a valuable digest for you. 

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
Week in Review: March 14th, 2025

This week’s highlights include integrating chatbots into Qualtrics and custom code for sliding questions. Read the digest:​@Nanditha MM is seeking advice on how to integrate chatbots within Qualtrics. Share your experience.Learn how to add a dollar sign to a sliding question. Thank you, ​@vgayraud! Welcome ​@LizOAK to the Community! These members went above and beyond with their responses. Featured members earn 50 points!​@fpawel thoughtfully and clearly outlined his survey question. Good luck on your first Qualtrics survey, Fabian! 

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
Week in Review- March 07, 2025Blog

Highlights from this week include examples of public facing dashboards, creative custom code solutions, and more!​@SabrinaC and ​@KerryTerry are seeking examples of public facing dashboards for educators. Share your examples or ideas!​@Tom_1842  shared custom code to require a response to the top-level question in a drill down, while allowing flexibility for other levels. These members went above and beyond with their responses. Featured members earn 50 points! ​@deveer2024  had a complex question but communicated it in a detailed and comprehensive way! Great job!    What do you think about the Week in Review? I’d love to hear your thoughts and suggestions to make this a valuable digest for you.  

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
Week in Review: February 28, 2025Blog

This week, members discussed how to collect feedback for an app, custom code for mobile feedback, and more topics!Building an app and want to collect valuable feedback? Share your expertise. Thanks ​@Nam Nguyen  and ​@Bmin for starting this conversation.We’ve all given feedback on mobile so let’s help each other improve this experience for our customers. If you know how to change the feedback display, please share! Thanks ​@LeoMan for this post.X4 is nearing! Community All-Star ​@pamelalbeck is considering a breakout session on higher ed. What topics would you like her to cover? Share your thoughts! Note: Must be a Higher Ed Group member to view.These members went above and beyond with their responses. Featured members earn 50 points!Our community is amazing due to our countless diverse perspectives and areas of expertise. You don't have to answer every question—only those where you feel comfortable. Thanks ​@jlsisthebest for this reminder and your sense of humor! 

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
Week in Review: February 21, 2025Blog

This week members inquired about using constant sum to select the top 3 hot dog ingredients, an upcoming event with LinkedIn’s Quality Intelligence Manager, and more! Who doesn’t love a good hot dog? ​@TerryFoster wants to use constant sum question type to find the top 3 ingredients (what are your top 3? 🤔). Learn the solution and share your thoughts. Don’t miss the conversation with LinkedIn’s Quality Intelligence Manager, David Horan! Register for a session and make sure your question is answered.These members went above and beyond with their responses. Featured members earn 50 points!Congrats to ​@jmborzick  for Comment of the Week! His answer was detailed, thorough, and included various examples. Great job, Josh! 

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
Week in Review: February 14, 2025Blog

This week’s review includes members learning how to blacklist specific email addresses from receiving surveys, track the language of respondents' answers, and highlights some exciting moments from LinkedIn!​@Dariana wants to track the languages used by respondents in a multilingual survey for her university thesis. Learn the solutions offered by the community. Join the conversation on how to blacklist entire email domains from receiving a survey. Earn 50 points when you thoughtfully engage in this categoryHow can we measure the consumer experience during the ‘2nd phase’ when a product or service is actually consumed or experienced? Thanks to ​@SteveBelgraver  for this thought-provoking question!These members went above and beyond with their responses. Featured members earn 50 points!Congrats to ​@OBh  for Comment of the Week! Their prompt was clear and included visuals to explain their issue!Post your swag on LinkedIn and tag @Qualtrics and #XMCommunity to earn 50 points!Congrats to ​@

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
Week in Review: February 07, 2025Blog

This week’s review covers how to get updates on license usage, best practices for implementing Qualtrics training, exclusive XM Community discounts for X4, and more!  Want a way to generate reports for your organization’s license usage? Check out this post from ​@Nam Nguyen.Let’s give these posts new life with updated answers!Know how respondents can edit their answers after viewing them? Share your thoughts.Engaging in the XM Thought Leadership category earns you 50 points!​@Emilyp is seeking advice on whether to send surveys for proactive or auto-closed cases. Share your knowledge.Will you be at X4 or still undecided? Use the special X4 Community discount.These members went above and beyond with their responses. Featured members earn 50 points!​@AlexandreLeduc’s comment was thoughtful and prompted consideration of stakeholders and needs assessments for training plans. Good response, Alexandre! Have a great weekend everyone! 😊 XM Community

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
Week in Review: January 31, 2025Blog

You’re busy and a lot happens in the XM Community. Welcome to the Week in Review where every Friday morning we’ll highlight the week’s most innovative Qualtrics applications, interesting use cases, cool custom code solutions, and much more! Learn an interesting way to use Qualtrics!Make your survey fun! Learn how to replace buttons with images. Thanks to ​@gsheppard for this post!Let’s give these posts new life with updated answers!Do you know how to create a survey question that uses images as answers? If so, give this post from 4 years ago an updated answer!These members went above and beyond with their responses. Featured members earn 50 points!​@Chee Heng_SZ’s answer on how to customize survey flow was detailed, thoughtful, and visually easy to follow helping ​@davgon1774 get his question answered. Great job, ​@Chee Heng_SZ! XM Community Hall of Famer ​@pamelalbeck rocking her new Patagonia fleece! What will you get in our new merch store?   

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AlonsoC
Administrator

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