Experience Community

Back in January, we kicked off the year with Level Up 2026, where many of you shared a skill, certification, habit, or goal you were committing to for the year. We're halfway through 2026, time for an honest check-in!Task: Tell us how it's going.If you posted in January or forgot to but still set goals/resolutions: Did you stick with it, pivot, or completely abandon ship (no judgment!)? What surprised you along the way? Share any achievements (big or small) towards your ultimate goal! What's your plan for the second half of the year? If you didn't commit to a goal in January (or weren't part of the community yet), this is your chance to jump in: Pick a goal, skill, or habit you want to commit to for the rest of 2026 and share it now. Better late than never, the back half of the year counts too! Whether you're celebrating progress, taking a pause, or starting fresh today, every check-in helps keep us accountable together. During the first week of each month, we will post a new quest

Happy Friday, Community! This week brought bulk import solutions, respondent copy workflows, dashboard data mapping challenges, and some long-overdue answers on posts from years past. Congratulations to ​@Goldie for reaching Level 2! Import 250 Messages with Randomizer — A member asked how to present many items (250 messages) while showing each respondent a random subset. See the approach. Advanced Format TXT/QSF Import Docs — Longstanding frustration about limited Qualtrics documentation and "Data validation error" messages when using Advanced Format imports. Jump in and share your solutions. Preview Access Blocked — Coworkers unable to access survey Preview due to account visibility settings. Enable user accounts or set Preview visibility to Public. Quick fix here.Redirect URLs with emea.focusvision.com — Troubleshooting redirect issues; empty query field (aID) may be the culprit. Check your setup.Translated Survey Content Not Showing — UI translates but survey content doesn't. Confi

Happy Friday, Community! This week brought workflow activation debates, eNPS reporting challenges, dashboard filtering workarounds, and some brilliant insights on website reviews and gaming audiences. Congratulations to ​@mdpn07 for reaching Level 1!Also welcoming first-time contributors: ​@Rachel B. has unlocked the First Comment badge.  Approval Workflow Activation Challenge: ​@ikraut needs approval workflows to trigger on activation, but publishing automatically activates surveys. Share your approval workflow approach. eNPS Direct & Indirect Reports — ​@stephen_laddha asked how to display eNPS for both direct and indirect reports in one widget listing all managers. ​@Matt_Griffin provided a detailed workaround using NPS metrics with Manager rows, embedded data fields, and Survey Response Tasks to calculate indirect results separately. See the full solution. Limit Dashboard Responses at Scale — ​@Raechel started this thread to discuss how to show only a subset of responses on das

Contacting Qualtrics Support for Product Help: Easy How-To Steps If there is a question or issue that cannot be solved here on the Qualtrics Community, you can contact the Qualtrics Support team. The best way to do that is to use the Support Portal via the Customer Success Hub 📨 Here is an article from our support site on what to do: https://www.qualtrics.com/support/getting-started-qualtrics/support-portal/product-technical-support/ By using the Customer Success Hub to contact Qualtrics Support, you can reach the teams responsible for helping you with your query. 

Happy Friday, Community! This week, we're diving into everything from PDF export workarounds, to troubleshooting Survey Flow metadata, plus styling responsive multilingual choice grids. Congratulations to:@nikamshubham73 for reaching Level 3!@grahulp5 has reached 100 comments! Batch PDF Summaries: ​@shivam.sailani  is looking for a workaround to download PDF summaries for multiple survey participants simultaneously.Response Summary Layouts: @PeeyushBansal reported alignment and text cutoff issues when respondents export summaries from custom end-of-survey messages. ExternalDataReference Verification: ​@eddownstate successfully resolved a blank CSV export column by disabling response anonymization and fixing case-sensitive field names. Multilingual Label Alignment: @PeeyushBansal needs minimal CSS snippets to prevent uneven choice grid widths and text truncation across localized languages.Text/Graphic Field Spacing: ​@svdvs tracks down inconsistent paragraph and list spacing between the

Happy Friday, Community! This week the community tackled JavaScript headaches, discovered when Survey Flow beats code, and celebrated major milestones. Plus, ​@vgayraud hit Level 8, the highest community level! Congratulations to:​@Romanoman for reaching Level 5!​@vgayraud for reaching Level 8! Share your Qualtrics achievement with the world! Congrats to Vincent for reaching the highest community rank: Level 8!  How to hide a matrix and clear radio responses on checkbox toggle. The community recommended using the Qualtrics API (QuestionData.getInstance / setChoiceValue) instead of DOM manipulation for reliable clearing. How to grey out parts of a question based on another answer. Members shared ready-to-use JavaScript to disable and clear dependent fields when "N/A" is selected.How auto-code values (state → region) without custom code. The community shared two paths: use Survey Flow + Embedded Data for server-side mapping when maintenance matters, or JavaScript when real-time visible s

Happy Friday, Community! This week is all about celebration. Celebrating members who have leveled up, an outstanding comment from the week, and all the contributions from our World Cup challenge! Congratulations​@MadeleineK, ​@Samuel_Davis for reaching Level 1! Thank you to everyone who participated in our World Cup Badge of the Month challenge! Below are the final results. Feel free to peruse through the thread and use the resources we’ve created as a community.  p.s., if you have any questions about your final tally, please DM and I’ll fix it right away! Points will be rewarded by EOD. ​@Romanoman — 1,825 points Golden Boot x8 (1,600 pts): 8 distinct, ready-to-use JS snippets for question styling and interactivity (200 pts each). Quarterfinals (100 pts): Automated compliance workflow via API. Round of 16 (75 pts): AI prompt for translating and anonymizing open-text responses. Highlight Reel (+50 pts): Video walkthrough of the JS snippets. ​@pamelalbeck — 600 points  Golden Boot

The Beautiful Game is coming to the Qualtrics Community As you cheer on your team at the 2026 World Cup, we’ll be cheering you on here! For the first time in Badge of the Month history, there’s no limit to the points you can earn -- complete as many stages as you want, stack your points, and climb the leaderboard. The tournament ends on June 30. How to PlayWork your way through the bracket below. Submit one stage or all five—it's up to you. Each stage has a clear task, a point value, and a community outcome. Group Stage50 ptsTask: Share a Qualtrics tip, workaround, or "I wish I knew this earlier" moment.Ex: Hidden logic tricks, survey shortcuts, filter settings.Outcome: Help others skip a frustrating discovery.Round of 1675 ptsTask: Share a real AI use case using AI tools alongside Qualtrics.Ex: AI prompts, Copilot analysis, vibe coding projects.Outcome: Grow the community AI playbook.Quarterfinals100 ptsTask: Document a streamlined workflow or API use (Before vs. After).Ex: Auto-ticke

What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | August 8th 2023Question: How do you use the filter feature in the Data & Analysis tab? Today we will learn how to use conditions to save and apply filters in the Data & Analysis tab.  Want More?Support Pages: Filtering Responses Data & Analysis Basic OverviewCommunity Posts:Filter Responses by Country Filtering results by display block order Add filter by display question

Happy Friday, Community! This week brought JavaScript migration challenges for the New Survey Experience, complex survey routing questions, and more. Congratulations to  ​@DrCSLow for reaching Level 1!​@qualtrics_questions, ​@jduncan, and ​@sobodda for reaching Level 2! Final days to contribute in the World Cup Badge Challenge! Share your best practices.  JavaScript Doesn't Work in New Survey Experience: ​@aeustice began the conversation to discuss solutions for DOM changes, color customization, auto-scoring sliders. Format Date for Embedded Data: ​@Erikahuer Need MM/YYYY format for branch logic? See date piping examples. Add Landing Page: ​@jduncan Use a Text/Graphic question + page break. Full solution here.Preview Link Won't Load: ​@jduncan Try clearing cookies, checking visibility settings, or incognito mode. Troubleshooting steps.  Dashboard Table Crashes (Two Rows): ​@Agnieszka_Amadeus Table displaying Domain AND Train rows throws "unexpected error." Share your experience. Interc

Happy Friday, Community! This week let’s celebrate as a member reached 100 comments, share your experience on Android SDK intercept surveys, and more! Congratulations to ​@jduncan for reaching Level 1!Special recognition to ​@AlexandreLeduc for reaching 100 comments—your consistent contributions continue helping the community. Don’t be shy and share your Qualtrics Community accomplishments to your network! Congrats ​@nikamshubham73 on reaching Level 2!   Android SDK Bottom Sheet Scrolling Issue: ​@ezin0  Share solutions for Android SDK intercept surveys stuck in non-scrollable bottom sheets that prevent users from reaching submit buttons.Anonymous Voting with Authentication: ​@SunnyChanAaa  Learn how to authenticate voters via SSO while keeping responses anonymous and preventing multiple votes.  Bulk Directory Contact Deletion: ​@gPandey_715 Get the API solution for automating bulk deletion of XM Directory contacts.SSO Token Generation: ​@Dennis Du  Share your experience on how to gene

Insights Explorer is an AI-powered tool that analyzes customer feedback to surface key themes and actionable insights helping teams overcome the data analysis struggles that affect 2/3 of CX practitioners.  FAQ: Insights Explorer What is Insights Explorer?Insights Explorer is an AI-powered tool that analyzes open-ended survey responses to surface key themes, generate summaries, and provide actionable insights from customer feedback.What types of insights can I generate? Key themes with descriptions and supporting quotes – Perfect for deeper analysis and representing customer voices Bold, punchy takeaways with summaries – Ideal for readouts and executive presentations Paragraph-style summaries – Comprehensive overview format How do I access Insights Explorer?Navigate to the top-right menu in your Qualtrics account and click "Generate an insight" to get started.What data can I analyze?You can analyze any open-ended questions from your surveys. The tool allows you to select specific s