Qualtrics Stories

Conoce a ​@IRENDONJLL0, miembra del XM Community desde marzo de 2024, y su trabajo para Voce Group. En su rol, consulta a empresas para mejorar sus programas de experiencia. Meet, Isabel, a member of the XM Community since March 2024. In her role for Voce Group, she consults with companies to enhance their experience management programs. Learn more:   Timestamps:0:00-0:10 Intro0:10- 0:51 Descubriendo narrativas detrás de los números0:52- 1:34 Definiendo programas de experiencia con clientes1:35- 2:14 Retos de comunicación en empresas grandes2:15- 3:01 Mapeando la madurez del programa3:02- 3:46 Inversión en tecnología: clave para mejorar la experiencia del cliente3:47- 3:56 Outro 

Meet @Mannila! She’s a Research Assistant at EPID @ Work in Lakehead University in Ontario, Canada. Learn how her team is working to improve the mental and physical well-being of workers across Ontario. Have questions or comments about her research or survey design process? Ask below!  Timestamps:0:00- 0:53 Mannila & Dr. Kristman Intros0:54- 2:30 Addressing Mental Health in the Workplace2:31-3:32 Mental Health and the Industrial Sector3:33- 4:02 Building Trust with Communities4:03- 4:32 Collaborating on Survey Design4:33-5:16 Ensuring Data Security5:17-6:03 Pilot Testing for Potential Errors6:04-6:28 Reporting to Different Stakeholders6:29-7:03 Dr. Kristman on Importance of Data Security7:03-7:12 Outro Want to learn more about EPID @ Work? Visit: https://www.lakeheadu.ca/centre/epid

Meet @nryalls ! He’s an XM Community member and the Manager of Guest Experiences at the Colonial Williamsburg Foundation, which is the world’s largest living history museum. Learn about his day-to-day role, how he’s crafting experiences for diverse audiences, and much more! Have a question for him? Ask below!  Timestamps:0:00- 0:37 Intro & Colonial Williamsburg Foundation background 0:38-1:38 Nathan’s day-to-day role  1:39-3:30 Improving wayfinding and fostering a family friendly atmosphere 3:31-4:45 Creating inclusive experiences for diverse audiences 4:46-5:42 Innovating the museum experience through data 5:43-6:32 Creating a unified guest experience 6:33-7:32 Breaking down silos & Outro