New Printed Reports contains Software Defect
Advanced-Reports Basic Overview
https://www.qualtrics.com/support/survey-platform/reports-module/reports-section/paginated-reports-overview/
I have noticed that the New Printed Report module contains a few Software Defects related to Date Searches within the Filter. The date choices are as follow:
- Today
- Yesterday
- This Week
- This Month
- This Quarter
- This Year
- Last 7 Days
- Last 14 Days
- Last 30 Days
- Last 60 Days
- Last 90 Days
- Last 180 Days
I am using the Qualtrics Survey End Date and the following selections are returning surveys that are outside of the range:
1. This Month
- The expectation is that it would only return completed surveys for the current month.
- Issue: Using this selection will return results for the current and previous month, more than 30 or 31 Days. It is going as far back as February 1, 2018.
- Since today's date is March 27, 2018, the expectation would be that it returns results between March 1, 2018 - to March 27, 2018.
2. This Quarter
- The expectation is that it would only return completed surveys for this quarter. ie Quarter 1 2018 (January 1, 2018 - March 31, 2018)
- Issue: Using this selection, it is returning results that includes November and December 2017.
3. This Year
- The expectation is that it would only return completed surveys for this Year. ie January 1, 2018 - December 31, 2018.
- When I requested a Query that would allow me to query the 'Last 365 Days', I was told to use the 'This Year' selection.
- Issue: Using this selection, it is returning results that includes Surveys with an end date of this Year and also as far back as January 1, 2017.
- Since today's date is March 27, 2018, the expectation would be that it returns results between January 1, 2018 - March 28, 2017.
- There is a need for a 'Last 365 Days' choice for this filter.
I have already created a Ticket and I am currently working with representatives from Qualtrics, however this is impacting our Reporting. We utilize a 12 Month Rolling Average of Net Promoter Score.
I think the three choices that I have provided in this discussion need to be examined and corrected. I also think a choice of Last 365 Days needs to be included.
Thank you.
George Issa
Rentokil North America
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