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Timing questions not recording data

  • August 4, 2018
  • 1 reply
  • 113 views

In one of my blocks, each page has a timing question and a multiple choice question. However, none of the timing data is saved when I look at the data. The latest version of the survey is published, so it's not previewing an old version of the task. Why would this be happening? Thanks!

Best answer by LaurenK

Hey @AliceT! This does not sound like intended functionality, and so I would recommend reaching out to our 24/7 Support team so they can further troubleshoot this with you!

1 reply

LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • 899 replies
  • Answer
  • August 5, 2018
Hey @AliceT! This does not sound like intended functionality, and so I would recommend reaching out to our 24/7 Support team so they can further troubleshoot this with you!