How can I send more than 10 emails a week? | XM Community
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How can I send more than 10 emails a week?

  • August 18, 2018
  • 1 reply
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I am trying to send out a 38 question survey via email to 177 contacts for my master's thesis but I got a notification saying that I can only send 10 emails a week. When I searched the Qualtrics website on how to send more than 10 emails it said to contact "your brand administrator". In my account I do not have a brand administrator listed. Who do I contact to allow me to send more than 10 emails a week?

Best answer by PeeyushBansal

To view your limits you can click on the circle icon in the top right > Account settings > then Account Usage. You can also open ticket with Qualtrics support as you are not having brand administrator. Also read below:- https://www.qualtrics.com/support/survey-platform/managing-your-account/trial-accounts/

1 reply

PeeyushBansal
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  • August 18, 2018
To view your limits you can click on the circle icon in the top right > Account settings > then Account Usage. You can also open ticket with Qualtrics support as you are not having brand administrator. Also read below:- https://www.qualtrics.com/support/survey-platform/managing-your-account/trial-accounts/