browser Chrome issue

Question

I have been getting this error message when I have been working with Chrome for a while.--------Site not foundI even looked under the bed, wasn't there eitherWhy am I seeing this?The URL you entered doesn't really lead anywhere. Perhaps you mistyped it? Take a look and try again. If you think this site should exist, please check back in a few minutes or visit our Service Status for more information.--------Then I switch to IE or Firefox, and it seems to be working.Why does this happen?

LaurenK · Accepted Answer

Hi JustinD! This is a known issue with our community vendor platform. If you are experiencing this, please reach out to a community admin and let them know so it can be properly logged. Otherwise, clearing your cache and cookies should do the trick. 😀

NickVEIC · Answer

I find Qualtrics routinely works poorly in Chrome (usually from the survey implementer side, but sometimes from the respondent side). Then sometimes I hit an intermittent error with how Qualtrics runs in Microsoft Edge (like it not loading the survey preview page, for example) that I can bypass if I run it in Chrome.My advice when Qualtrics won't work in Chrome is to use Edge. And when it won't work in Edge, use Chrome.

Sign up

Login to the Community

Scanning file for viruses.

This file cannot be downloaded