We are in Year 1 of launching our customer dashboards and things are going well. I am noticing that the User engagement is not as high as I thought it would be for our front-line workers. Sometimes I hear there is too much information, too many layers of data etc. Any tips on how you keep you users engaged?
Engaging front line teams
+9
+28Sending weekly or monthly alerts to remind your users to take a look at the dashboards might be helpful, as long as the dashboards are well designed for your audience.
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