New User Type UI updates - why weren't we notified?

carolyn65 · 2022-04-29T15:21:05+00:00

Hi, I'm a brand admin at the University of Oklahoma. Anyone else caught off guard by the user type UI update that went out last week? There was no warning and it was unclear from the documentation whether the change was UI only or included functional differences, which raised concerns about whether our user type autoenrollment had been affected. I had to contact support to find out.I get that Qualtrics may not want to invest a lot of time into documenting a change that's entirely visual, but a head's up that a change was coming and it wouldn't affect functionality would have been nice. Really disappointed by the lack of communication on this one. One or two sentences in the weekly product updates would have been sufficient.

New User Type UI updates - why weren't we notified? | Experience Community

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