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Applying a weighting scheme in a CX dashboard

  • Nov 24, 2022 4:01 AM UTC
  • 2 replies
  • 155 views

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Hi everyone!
This may be a basic question...but I have created a weighting scheme in my dashboard, and it seems that I have to switch weights on in each individual widget?
Seems strange - is there a way to apply a weight set to an entire dashboard/ all widgets at once?
Thanks, Mike.

2 replies

Deepak
QPN Level 8 ●●●●●●●●
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  • Nov 24, 2022 9:41 AM UTC

MikeBot
Since weighing is a metric and not a data source filter it cannot be applied to the entire dashboard at once.
Hope it helps!


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  • Author
  • Level 2 ●●
  • Nov 24, 2022 7:48 PM UTC

Thanks so much Deepak, much appreciated