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Connect Qualtrics with googledrive

  • Aug 24, 2022 1:41 PM UTC
  • 6 replies
  • 43 views

SusanaBranco
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Hi,
When connecting Qualtrics with googledrive to do an automations I have this error.
Can you help me to understand why?
Captura de ecrã 2022-08-24, às 14.07.23.pngCaptura de ecrã 2022-08-24, às 14.07.50.pngCaptura de ecrã 2022-08-24, às 14.07.39.png

6 replies

Deepak
QPN Level 8 ●●●●●●●●
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  • Aug 24, 2022 8:25 PM UTC

Hello SusanaBranco
It is google drive (In Portuguese) asking permission if your account can be used for Qualtrics Automations. Click on "Permitir" and your automation will have access to Google drive and work correctly.
Hope this helps!


SusanaBranco
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I tried but didn't work, says i don't have permitions.


Deepak
QPN Level 8 ●●●●●●●●
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  • Aug 24, 2022 11:46 PM UTC

Try using a different Google drive account as according to the image above you are not signed in yet in Google drive. Also, please check if you have the required permissions to enable it and also If there is any 2 factor authentication enabled.

Hope this helps!


SusanaBranco
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In my googleaccount?


Deepak
QPN Level 8 ●●●●●●●●
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  • Aug 25, 2022 12:26 PM UTC

Yes! In your google account settings


SusanaBranco
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I discover that is a problem in Sandbox account. Thanks now I can.
Did you try the Qualtrics File Service?