How can I change the preview image for a survey link? | XM Community
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Question

How can I change the preview image for a survey link?

  • August 2, 2021
  • 4 replies
  • 490 views

When distributing survey links via WhatsApp, etc., the link preview image that shows up on the recipient's device is the Qualtrics XM logo. I know you can change the text that previews the link to something more relevant under Survey Options General Display Name & Survey Description, but is there a way to change the image that shows up with the link preview?

4 replies

Forum|alt.badge.img
  • August 13, 2024

I’m also interested in an answer to this question


TusharDalwani
QPN Level 6 ●●●●●●

Hello Alexa, the image is called Open Graph Image. It can be updated in the theme. Please see point 26 on this page.


chackbusch
QPN Level 5 ●●●●●
Forum|alt.badge.img+22
  • QPN Level 5 ●●●●●
  • August 13, 2024

Agree to @TusharDalwani. If you need a specific icon for only one survey, you need to duplicate your regular theme and adjust the icon.


Forum|alt.badge.img+1

I can’t find those settings on that help page. I want the preview image to show (right now its just the preview TEXT which is simple to edit). How can an image be added? Or even company logo.