Question
How do I mask an email address when sending an email without a survey?
We have figured out how to mask the email address when sending out surveys from Qualtrics, however, we have realized when we try to send emails WITHOUT a survey attached - it defaults back to the noreply@qualtrics.com - is there a way to change that to be the same as when we send out surveys? which is research@(ourcompany).com
+34Hi,
Please setup custom domain in the platform by following steps from https://www.qualtrics.com/support/survey-platform/distributions-module/email-distribution/using-a-custom-from-address/
+13You have to contact support team to setup this for you.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.