How to eliminate the "flash" of header/footer from the End of Survey page? | XM Community
Question

How to eliminate the "flash" of header/footer from the End of Survey page?

  • 25 March 2021
  • 1 reply
  • 42 views

Badge +1

I've set up embedded data variables in the survey flow that are used in the header and footer settings in Look & Feel. These work well for me to change the header and footer during the survey. The problem is in making them disappear cleanly when the End of Survey page opens. Right now they visibly flash before disappearing. I've tried changing the text color of each to match the white background, as well as setting the header/footer variable values to empty. Neither eliminates that quick flash. Any ideas?


1 reply

Userlevel 7
Badge +27

Hi there, if you still need, the flash can be avoided in the End of Survey message by adding CSS in the message's HTML that hides the Header and Footer. When making an End of Survey message, try adding the below using the Rich Content Editor's HTML/Source view "<>":

Placeholder End of Survey Message

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