How to embed an iFrame in an End of Survey Message | Experience Community
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Question

How to embed an iFrame in an End of Survey Message

  • Jan 8, 2021 5:31 PM UTC
  • 5 replies
  • 49 views

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I am getting an error that says "not found" when trying to view the embedded iFrame.

5 replies

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  • Level 7 ●●●●●●●
  • Jan 8, 2021 6:00 PM UTC

iframes are an html element inserted normally, I've often used them in my surveys. So, if you are getting a not found errors, there could be issues with the code or maybe the source website is blocking the iframe.


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  • Author
  • Level 2 ●●
  • Jan 11, 2021 3:56 PM UTC

I don't have issues embedding them into surveys but for some reason the error only occurs when embedding into an End of Survey Message


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  • Author
  • Level 2 ●●
  • Jan 11, 2021 6:34 PM UTC

As an update, for some reason the only website I can get to work in an iframe (anywhere within the survey) now are Qualtrics websites such as qualtrics.com


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  • Level 7 ●●●●●●●
  • Jan 11, 2021 6:53 PM UTC

Are you on safari/mac? I recently had a few respondents complain that they could not see the embedded videos (youtube via iframe). Even though they were working fine on browser/systems.


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  • Author
  • Level 2 ●●
  • Jan 11, 2021 9:41 PM UTC

Hi ahmedA. I am on Windows 10 using Chrome. This issue was recently brought to my attention by a developer at our University who encountered this problem. I wonder if it could somehow be specific to our license.