Is it possible to disable/prevent the warning for users going backwards in surveys using ToC sidebar | Experience Community
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JoseS
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1 year ago
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Is it possible to disable/prevent the warning for users going backwards in surveys using ToC sidebar

  • Jul 22, 2021 12:40 PM UTC
  • 4 replies
  • 288 views

Hi experts,
When using a Table of Contents with a sidebar enabled, users get a warning message when attempting to use the 'Back' button. This does not appear when the sidebar is disabled in the Table of Contents Options (while in Survey Flow).
I'd like to use the sidebar without the warning appearing if possible - can this be done?
The warning is: "We'll temporarily save your work, but answers on this page will not be recorded unless you come back and submit this page." it gives two option buttons: "Go Back" and "Stay on Page".
I'm wondering if there's a solution in settings - or javascript workaround to block the function?
Many thanks!

Best answer by ahmedA

You'll need javascript for this. Use a mutation observer to detect it's presence and then click the button.

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4 replies

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  • ahmedA
  • Level 7 ●●●●●●●
  • Answer
  • Jul 26, 2021 10:53 PM UTC

You'll need javascript for this. Use a mutation observer to detect it's presence and then click the button.

  • StuartSays
  • Author
  • Jul 27, 2021 7:36 AM UTC

https://community.qualtrics.com/XMcommunity/discussion/comment/39355#Comment_39355Thanks ahmedA - I'll investigate further with a mutation observer and post back here if I find any detailed steps.

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    • Deano
    • Dec 13, 2021 12:26 AM UTC

    I am having the same problem and wish to remove warning message when using back button and TOC side bar is enabled. Does anyone have a detailed solution they can provide for this please?

      LouRisc
      Level 1 ●
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      • LouRisc
      • Level 1 ●
      • Jan 17, 2022 11:31 PM UTC

      I would like to echo Deano's request. The message that appears is confusing, so I would like to either get rid of it or be able to change the text that appears. StuartSays, if you or anyone else has found a way of doing this (e.g., by using a mutation observer), please let us know! Thanks!

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