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JoseS
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1 year ago
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Adding piped text to CX Dashboard

  • Jul 11, 2023 8:30 AM UTC
  • 6 replies
  • 263 views
JohannesCE
Level 6 ●●●●●●
Forum|alt.badge.img+12

Hi XM Community! 

Is there a way to add piped text to a CX Dashboard, for example in the Rich Text Editor?

I'd like to add descriptive text with variables, like this:

Of course I have linked these variables as embedded data in the Dashbaord Data, but I can't use them as piped text in a widget like that.

Best answer by Sowrabh1993

Hi @JohannesCE,

 

Dashboard does not support piped text, but you can create breakdown bars which would show the final selection based on the filters that you apply.

 

For eg: Create 6 breakdown bars for the 6 ED fields that you have. Once you apply the correct filters it will show you the correct data that is captured.

Though it’s not ideal, but that’s a workaround.

View original

    6 replies

    PeeyushBansal
    Level 7 ●●●●●●●
    Forum|alt.badge.img+53
    • PeeyushBansal
    • Level 7 ●●●●●●●
    • Jul 11, 2023 8:54 AM UTC

    I dont think you can pipe as we do in survey.

    Best Regards, Peeyush
      ArunDubey
      QPN Level 8 ●●●●●●●●
      Forum|alt.badge.img+41
      • ArunDubey
      • QPN Level 8 ●●●●●●●●
      • Jul 11, 2023 9:27 AM UTC

      Dashboard didn’t support piping text. You can give static question text to your widget description. 

      ~ Arun Kumar Dubey
        QPN Level 5 ●●●●●
        Forum|alt.badge.img+15
        • Sowrabh1993
        • QPN Level 5 ●●●●●
        • Answer
        • Jul 11, 2023 9:44 AM UTC

        Hi @JohannesCE,

         

        Dashboard does not support piped text, but you can create breakdown bars which would show the final selection based on the filters that you apply.

         

        For eg: Create 6 breakdown bars for the 6 ED fields that you have. Once you apply the correct filters it will show you the correct data that is captured.

        Though it’s not ideal, but that’s a workaround.

        Regards, SK
          Sachin Nandikol
          QPN Level 7 ●●●●●●●
          Forum|alt.badge.img+54
          • Sachin Nandikol
          • QPN Level 7 ●●●●●●●
          • Jul 11, 2023 11:31 AM UTC

          Hi @JohannesCE,

          Adding Piped text in dashboard is not possible as of now. But you can use a workaround mentioned by @Sowrabh1993.  

          Sachin
            Nanditha MM
            Level 4 ●●●●
            Forum|alt.badge.img+17
            • Nanditha MM
            • Level 4 ●●●●
            • Jul 11, 2023 12:51 PM UTC

            Hi @JohannesCE,

            Rich Text Editor in CX Dashboards does not support the direct use of piped text. Piped text is a feature for surveys that allows dynamic content insertion based on respondent data.

              JohannesCE
              Level 6 ●●●●●●
              Forum|alt.badge.img+12
              • JohannesCE
              • Author
              • Level 6 ●●●●●●
              • Jul 17, 2023 9:24 AM UTC

              I added this feature request to Evolve. For anyone who thinks it would be useful to have piped text or the ability to use embedded data in the Rich Text Editor widget, please upvote the idea:

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