Assistance Needed with Survey Resumption Functionality | XM Community
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Hello,

I'm working on building a survey that allows participants to resume from where they left off each day. I've implemented an authenticator based on the 'ExternalDataReference,' so each participant can access their survey using a unique code.

However, when I test the survey, it restarts from the beginning every time I enter the code. I need the survey to resume from the point where the participant last stopped. Could you help me resolve this issue? If this is not the right way, please feel free to propose different solutions as well! 

I suspect this issue might be due to opening the link in incognito mode. However, since I'm entering the code, linked to only one participant it should still work correctly, but it restart every time. How can I solve that>?

 

Thank you.

Best regards,

 

@ale9992 See comment here.


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