I am trying to create a custom field that indicates if customer left a comment after the NPS question. Our survey auto-captures partial responses, and most survey abandonment takes place before the comment/text input question. Therefore, a large percentage of responses can't be auto-coded within the survey flow.
Is there a way to evaluate the comment/text input question (outside of the survey flow) where CommentField != empty? The closest I can get is an Advanced Filter in our Dashboard, but we need the ability to toggle this filter on/off. (Advanced Filters seem to hardcode the filter to one value.)
Thanks!
Adam
Creating a "Record has comment" filter?
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Another View:
Then once the new "Y" and "N"'s are applied you can use that new field "Has_Comments" to filter the entire dashboard page. Will this work for you?