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CX Dashboard - Text Analysis

  • May 6, 2025
  • 2 replies
  • 33 views
M
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Can we include Top 5 Negative and Positive Topics from Text iQ in the CX dashboard ?

2 replies

Sachin Nandikol
QPN Level 6 ●●●●●●
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  • Sachin Nandikol
  • QPN Level 6 ●●●●●●
  • 531 replies
  • May 6, 2025

Hello ​@Madhur,

First add ‘Text IQ table widget’ and filter the data based on sentiment. Then you can manually select and highlight the top 5 and bottom 5.

It’s not a automatic option but it could solve your issue to some extent.

Sachin
S
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Hi ​@Madhur, choose the vertical or horizontal bars widgets on the dashboard. Select the Text IQ topics field for the axis and enable the top/bottom values.


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