Dashboard non-response embedded data with responses | XM Community
Question

Dashboard non-response embedded data with responses

  • 15 December 2023
  • 3 replies
  • 37 views
L
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Setup: Imagine I send a survey out to 500 people that includes fundraising total and years on file for each of the 500 as embedded data. 

I get 250 responses. 

 

I want to be able to compare how the 250 responses (sample) compare to the whole group (population) in terms of their fundraising total and years on file. A research question might be: are the people responding to the survey on file longer than the people who are not responding?

 

How can I pull non-respondents and their embedded data into the same dashboard with respondents? 

 

Thanks!

3 replies

vgayraud
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Userlevel 6
Badge +39

Hi @lindseyosu271 

You can use contact data in a dashboard, see this support section : https://www.qualtrics.com/support/vocalize/dashboard-settings-cx/dashboard-data/using-contact-data-as-a-cx-dashboard-source/

Vincent Gayraud
L
Badge +1

Thanks @vgayraud. I’ve read that page a few times and it seems like its for your entire directory? In our case that is millions of people. I want to just include the other 250 people who didn’t respond to my survey in the scenario above and compare them with actual respondents in the same dashboard. 

So, I’m looking to have three categories: Recorded Responses, Responses in Progress, and Responses Not Started. In other words, I want to treat Responses Not Started as real (embedded) data that can be analyzed and dashboarded, not just missing data.  

vgayraud
Rank
Userlevel 6
Badge +39

You could look at 2 things : 

  1. custom benchmarks : https://www.qualtrics.com/support/employee-experience/creating-ee-project/dashboards-tab/dashboard-management/dashboard-settings/benchmark-editor-ex-cx/
  2. importing your contact list in a imported data project and mapping it in your dashboard : https://www.qualtrics.com/support/vocalize/dashboard-settings-cx/dashboard-data/importing-data-as-a-cx-dashboard-source/

i don’t see how you can report on incompletes without closing them and recording them as partials.

Vincent Gayraud

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