Our frontline team followup on feedback received from customers.
In our dashboards they can see text responses in response tickers.
Sometimes there is a need to follow up on feedback from the dashboard.
Is there a way to open a respondents full response from the response ticker? or another widget?
Currently we have to search in the data and analytics tab for the response which is a bit of double handling.
Thanks!
Hi
In the response ticker widget setting, you can enable the “Show full response when clicked”.
This will allow dashboard visitors to proceed to display the respondents’ full response.
Hope this helps.
Hi
In the response ticker widget setting, you can enable the “Show full response when clicked”.
This will allow dashboard visitors to proceed to display the respondents’ full response.
Hope this helps.
Thank you!! I didnt realise you needed to click the … menu to get the records to display! thank you
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