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Including a ResponseID Link in a Dashboard Widget

  • September 30, 2021
  • 3 replies
  • 249 views
jdiffee
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We want to be able to view a customer's survey from a Record Grid Widget (i.e. add a Column that would include the Response ID as a link). However, the Response ID is one of the few pieces of Survey Metadata unavailable for mapping in Dashboard Data.
The functionality in the Data & Analysis tab is what we're after (where we can display a column for Response ID or use Actions to View or Export to PDF), but we do not want to give our dashboard users access to that tab.
In the Survey Flow I added an embedded data block with a field name ResponseID (Reserved Embedded Data fields cannot have custom values). I mapped it in Dashboard Data as a Text Set. I could then add a column to the Record Grid (Survey Metadata - ResponseID). It pulls in the ResponseID values, but does not automatically link to the survey when you click on that field (like the behavior in Data & Analysis).

jdiffee
Aanurag_QC
TusharDalwani

3 replies

Heith
Level 2 ●●
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  • Heith
  • Level 2 ●●
  • March 11, 2022

jdiffee would turning on the "Show full response when clicked" setting work for this purpose? I don't think users can print this view, but it would allow them to view the entire record.
https://www.qualtrics.com/support/vocalize/widgets/table-widgets/record-grid-widget/#Tickets

jdiffee
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  • jdiffee
  • Author
  • March 15, 2022

Thanks Heith. Since our original post we have used the "view full record" functionality. The format just isn't as good as views in other parts of the app, even when using the edit function to clean up the view available from the Record Grid . The Tickets tab also has a great view of the customer survey via the "Show full record" button there. We want to achieve those views from the Record Grid and just can't get there... yet. Thanks again for your thoughts.

Heith
R
Level 4 ●●●●
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  • Rod_Pestell
  • Level 4 ●●●●
  • May 19, 2023

On that subject, has anyone found a way to copy the formatting / layout of the full record view of a record grid / table grid widget?  It would be so much quicker then to setup retrospectively and across multiple dashboards.

Thanks

Rod Pestell

jdiffee
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