Hi everyone,
I’d like to add Text iQ widgets to my CX dashboards. In the survey project’s Data & Analysis tab, I’ve already created the required topics, assigned each comment to the appropriate topic, and corrected any inaccurate sentiment classifications.
I then exported the topic data as a JSON file and imported it into the Text iQ section of my CX dashboard. However, the comments are neither being automatically assigned to their corresponding topics nor appearing in the dashboard.
What am I doing wrong here? How can I proceed?
Thank you in advance!
