Recoding values to a complete dataset: from 1-11 to 0-10 scale in Satisfaction questions

VictorAV · 2023-05-09T14:22:27+00:00

Hi Qualtrics Community, I would like to discuss what would be the best approach to change from a 1-11 to a 0-10 scale in some questions. It is relevant for us as we want to connect the Qualtrics dataset with our DataWarehouse and these 1-11 scale can be a source of problems for the future when connecting with other internal sources, metrics calculation, etc.We have a survey project with a NPS question and different satisfaction questions. Also for this project, we have imported some data from an external source limited to the NPS question and some of these satisfaction questions. The aim is getting a more consisten sample size for the whole 2022 year. The NPS question uses a 0-10 scale both in the imported data and the current survey project: all interviews have a 0-10 scale for the NPS question. But for the ‘satisfaction’ questions we are working with a 1-11 scale and both for the imported and the current survey. For the Dashboards created we have re-code the current 1-11 scales into a 0-10 so the average can be more understandable in a 0-10 scale. I am wondering which steps I should follow to update the entire dataset, here my proposal:Pause response collection: Download all the current dataset from from ‘Data & Analysis’ tab. Transform the 1-11 scale to 0-10 one for all the questions Upload again the dataset already modified. Disable the ‘Recode’ options implemented both for the satisfaction question in the ‘survey’ and in the dashboard. I mean, go back to a 0-10 scale in the screenshots shown above Continue with the response collection: ‘Resume response collection’ I would trying to do it in a non-rush hours to avoid a lot of connections when it’s not possible answering the survey.What do you think? Is there another way you know to implement a change like this? Many thanks for your help

Recoding values to a complete dataset: from 1-11 to 0-10 scale in Satisfaction questions | Experience Community

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