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Sentiment analysis score for a mixed response

  • July 13, 2024
  • 2 replies
  • 57 views
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Hi

Does anyone know the sentiment value that is attributed to a mixed response? I know that ‘Very positive’ is scored +2 / Positive +1 / Neutral 0 / Negative -1 / Very negative -2, but what about a Mixed response?

Thanks

 

    2 replies

    Deepak
    QPN Level 8 ●●●●●●●●
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    • Deepak
    • 1555 replies
    • July 15, 2024

    Both Mixed and Neutral has 0 sentiment score, although it hasn’t been documented on support pages.

    C
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    • Claire T
    • Author
    • 1 reply
    • July 15, 2024

    Thank you - that’s helpful. I couldn’t find it either!


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