Hi
Does anyone know the sentiment value that is attributed to a mixed response? I know that ‘Very positive’ is scored +2 / Positive +1 / Neutral 0 / Negative -1 / Very negative -2, but what about a Mixed response?
Thanks
Sentiment analysis score for a mixed response
Userlevel 7
+39
Both Mixed and Neutral has 0 sentiment score, although it hasn’t been documented on support pages.
+1
Thank you - that’s helpful. I couldn’t find it either!
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