My dashboard numbers don’t match the survey responses. What are the common things to check first?
Question
survey responses
+4
+46Hello
Usually i check below things:
- Any filters added in your dashboard
- Make sure all mappings are correct
- Embeded data fields
- Check if you are including ‘Response in progress’
- Make sure you have published changes.
Hope this helps.
+7The above ideas are good. I may be able to give some additional ideas if you tell us if your dashboard is EX or CX.
+6From an EX perspective the 2 biggest ones personally were:
- Dashboard settings > General > Exclude Partial Responses from Dashboard
- Visual-level filters
+4Hi
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