We are new with Text IQ and wondering if someone can help us understand what the green and red words mean when in Analyze Text IQ where we review the comments when topics are assigned. The colors may vary, but the sentiment score stays the same.
Any help you can give would be appreciated!
Text IQ
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Then in the "Edit Records" pop-up that appears, switch from "Overall sentiment" to "Topic Sentiment"
There should be a little drop-down arrow next to each tagged topic that lets you see the sentiment for that particular topic in that particular comment.