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Tracking when issues arise in dashboard

  • October 3, 2024
  • 2 replies
  • 32 views
K
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Hi all!

I would like to build a widget where I can see the average amount of days after delivery which specific issues are occurring in my product. I have questions asking “what is your issue” and every survey tracks “days since delivery”. Wondering how I can put these together to see an average- anyone have an idea?

Thanks!

Best answer by Nam Nguyen

@kmcgreevey Make sure your “day since delivery” is mapped as number in your survey. Since then you can use it in Metrics → Average in any widget. Then you can just break it out in the x-axis at bar/line chart.
Hope this help

2 replies

Nam Nguyen
QPN Level 8 ●●●●●●●●
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  • Nam Nguyen
  • QPN Level 8 ●●●●●●●●
  • 1096 replies
  • Answer
  • October 4, 2024

@kmcgreevey Make sure your “day since delivery” is mapped as number in your survey. Since then you can use it in Metrics → Average in any widget. Then you can just break it out in the x-axis at bar/line chart.
Hope this help

Nam Nguyen - XM Technology Consultant | DXCON Vietnam
K
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  • kmcgreevey
  • Author
  • 1 reply
  • October 16, 2024

Thanks!


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