Translation issue, Add Language button is not active. How to activate? | Experience Community
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JoseS
Administrator
1 year ago

Translation issue, Add Language button is not active. How to activate?

  • Jul 1, 2023 12:39 PM UTC
  • 1 reply
  • 193 views
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Hi All, 

In previous conversations, couldn’t find an issue related to Add a Language button. 

The button is not active, and I have no idea how to activate it. Almost search everywhere - no such case. 

I would much appreciate it if someone could share some good advice. Thanks!

 

    1 reply

    Sachin Nandikol
    QPN Level 7 ●●●●●●●
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    • Sachin Nandikol
    • QPN Level 7 ●●●●●●●
    • Jul 10, 2023 2:01 PM UTC

    Hi @M.Ghazaryan,

    This could be because of 2 reasons,

    1. I think ‘Language Translation’ is not activated in your tenant/system.
    2. This could be a temporary bug.

    In both case i would suggest you to raise a Qualtrics support ticket and discus this issue with an support expert.

    Let me know if this issue resolves for you.

     

    Regards,

    Sachin N

    Sachin
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