I can‘t access my report, but I‘ve received responses. What may be happening? | XM Community
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I can‘t access my report, but I‘ve received responses. What may be happening?

  • November 13, 2017
  • 1 reply
  • 114 views

Goldie
Qualtrics Employee
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  • Qualtrics Employee
  • 34 replies
I can‘t access my report, but I‘ve received responses. What may be happening?

Best answer by lillianc

The availability of subject reports depends on system settings. There could be many reasons for reports not being available. Some reasons may be that reports have not been made available to the participants at all, you have not received a minimum number of evaluations, or a set time has not passed. If you are certain that you should be able to access your report, contact your system administrator.
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lillianc
Level 3 ●●●
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  • Level 3 ●●●
  • 69 replies
  • Answer
  • November 15, 2017
The availability of subject reports depends on system settings. There could be many reasons for reports not being available. Some reasons may be that reports have not been made available to the participants at all, you have not received a minimum number of evaluations, or a set time has not passed. If you are certain that you should be able to access your report, contact your system administrator.

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