The issue of self-reflection being available for some subjects but not others in 360 projects can be due to several factors. Key points to check are:
- Ensure that the self-reflection option is turned on in the project participant options.
- Verify that participants are not marked as 'Done' or completed, as participants in this state cannot complete self-evaluations.
- If managers need to see self-reflection status, ensure either “Managers can access their subjects’ reports” or “Manager approves subject's reports” is enabled, otherwise the self-reflection column will not be visible to managers.
- There may be some delay due to caching of the project configuration that can temporarily prevent changes from taking effect.
- Partial or incomplete self-evaluation responses (e.g., participant did not submit at the end) might not count as finished, causing them not to appear correctly.
- Recent feature flipper changes or bugs could cause self-evaluations to show as 'This evaluation can no longer be completed.' If this appears suddenly, filing a pulse for engineering investigation is advised.
In summary, it is important to check participant status, project settings for self-reflection visibility, and ensure there are no partial or unfinished self-evaluation responses. If everything appears correct but the problem persists, it is recommended to file a support ticket for deeper troubleshooting.
These points reflect known issues and recommended checks documented from internal support pages.
