Thoughts on 360 Survey Retakes Restrictions | XM Community

Thoughts on 360 Survey Retakes Restrictions

  • 4 September 2023
  • 2 replies
  • 27 views

Userlevel 2
Badge +4

Hi XM community folks, in EX 360 surveys, I wanted to have your views on one of the use case -

 

As we all know, that 360 assessments can be taken any number of times by the evaluators as long as the survey is open. This is the intended Qualtrics functionality for 360 product so that evaluators can make edits in assessments in case they want to. While I understand this is a very good functionality so that one can make amends to the evaluations when surveys are live, one of my client raised a concern stating that what if my subject scolds me the next day and then I go into the assessment and edit the assessment taking into consideration that he shouted at me. So as an evaluator for that subject, now I take it personally and I edit my response preferably changing my survey positive responses to negative for that particular subject. So shouldn’t in this case, we should have a feature in 360 where we have a choice to allow respondents to amend their already submitted responses or to not allow them to do so? Any thoughts on this? Open to discussion!


2 replies

Userlevel 6
Badge +14

I personally do not like the idea of allowing recipients to switch their answer based on one event or instance that might’ve happened. I think it’s important for respondents to evaluate their manager based on their overall experience with them up to the date that they took the survey, not just a single interaction. 

You could try submitting an idea in Evolve for them to add the feature to not allow multiple responses from the same evaluator. 

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A very thoughtful suggestion @adityadave1810 .I have a similar requirement, and was thinking if there are any work arounds for this?

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