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Cannot export in QSF engagement type of survey


Livia B
Level 3 ●●●
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HI team, 

 

I need to download some engagement type of surveys in QSF, in order to be able to upload them later in a new brand. I checked the support pages. and when I go via Tools option, I dont have the possibility to choose export as QSF, but onlt export as Word. 

Is there another way to export in QSF? or its not enabled for engagement surveys? 

 

Many thanks 

Livia B

3 replies

chackbusch
QPN Level 5 ●●●●●
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  • QPN Level 5 ●●●●●
  • 414 replies
  • August 15, 2024

@Livia B Is the survey published?

It might be that your user is missing the permission to export QSF files.


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  • Level 2 ●●
  • 27 replies
  • August 15, 2024
chackbusch wrote:

@Livia B Is the survey published?

It might be that your user is missing the permission to export QSF files.

As @chackbusch said, you can check if you have the right user permissions to export the survey or if you are not the owner of the project, make sure that the owner activated all the permisions in the edit section.

 

Hope thus helps.


Livia B
Level 3 ●●●
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  • Author
  • Level 3 ●●●
  • 23 replies
  • September 30, 2024

hi Juan  , chackbusch

chackbusch  

Juan Zapata

indeed it was cause I was not the owner. I thought that if I was collaborating on that project I have full rights in it, but this was missing. 

Many thanks 

 

Livia


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