Cant see translated labels in Dashboard, evemif they are visible in the file for translation | Experience Community
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JoseS
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1 year ago
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Cant see translated labels in Dashboard, evemif they are visible in the file for translation

  • June 3, 2025
  • 1 reply
  • 41 views
Livia B
Level 3 ●●●
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Hi team, 

 

We added a translation of labels in our EX Engagement Dashboard, and it only took partially the name of sources in the translation. Even if we see in the file all translated fields, they dont reflect in the dashboard.

We tried uploading the file more times, but it doesnt refresh the data. 

Is there some advice for this? 

 

Thank you 

Livia B

Best answer by Livia B

Update: It seems that as we had the custom labels in the widgets, the name of sources was not picked up as text, so it didint take the translations. We had advise from support to go ito the custome label names and add a space after the names, so its picked up as text in the trasnlation file. This hack worked for us! 

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Livia B
Level 3 ●●●
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  • Livia B
  • Author
  • Level 3 ●●●
  • Answer
  • June 19, 2025

Update: It seems that as we had the custom labels in the widgets, the name of sources was not picked up as text, so it didint take the translations. We had advise from support to go ito the custome label names and add a space after the names, so its picked up as text in the trasnlation file. This hack worked for us! 

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