Hi, How do I change login information of the EE participants of the existing and running Engagement survey? Can I just reupload the participants list? Another thing is whether it is possible to combine the participant into already existing user? We have a couple of employees that came from another company. We have created their user accounts with our company email for the login via SSO purposes. However, they were added to the EE survey with login information from their previous company. When I try to manually modify their login details in the EE project, the changes are not saved.

Hi @MsIreen! If you have not yet already, I would recommend reaching out to our EE Support Team, as they will be able to walk you through the proper steps involved in changing login info for participants!

@LaurenK Thank you, I have been in touch with the team, but it has been processing quite slowly :(

Changing login info for EE participants

Changing login info for EE participants | Experience Community

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