Dashboards in app | XM Community
Skip to main content
Question

Dashboards in app

  • 18 July 2024
  • 2 replies
  • 18 views

Hi everyone! 

 

I’m having a bit of trouble with a dashboard in the app viewer. When I open the dashboard from web, everything is okay, and the participation rate widgets works correctly, displaying the real information. However, when I log into the app to watch the exact same dashboard, none of the participation widgets shows any information.

 

I have checked the permissions, roles and mobile version and everything is configured correctly. Have you ever had something like this? Do you guys know what else could I check or do?

 

 

2 replies

Userlevel 3
Badge +14

I'm having the same problem. It seems the app has many restrictions. I would like to know what those restrictions are.

Userlevel 5
Badge +17

@Vanesa @YenMejia_Voce  Check this:

https://www.qualtrics.com/support/de/vocalize/sharing-dashboards/qualtrics-xm-app/?rid=cookie&prevsite=en&newsite=de&geo=&geomatch=#WidgetCompatibility
If the widgets you are facing issues with are listed as compatible, I would suggest to raise a ticket. 
Best

Christian

Leave a Reply