I'd like to show results for more than two surveys in a dashboard with org hierarchies enabled. Unfortunately, It doesn't appear that you can map org hierarchies across more that two surveys. Has anyone achieved this before? If not, I will submit a feature request.
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Is there a way to map hierarchies across more than two engagement surveys?
+1Best answer by Simonmd14
PSimmons Each project does need to have a dashboard with the respective hierarchy created, yes, and each dashboard should align to its data source. You also need to add each survey to the comparisons section in settings.
Just so I fully understand
Survey A - dashboard data = only survey A
Survey B - dashboard data = survey A and Survey B, add comparisons (source) in settings
Survey C - dashboard data = survey A, Survey B and Survey C, add comparisons (source) in settings
In each Survey you need a org hierarchy in the participants | org hierarchy. And then you can apply the notes I first provided.
Hope this works
Simon
+5Yes you can do this in current capability. In org hierarchies of participants have you checked hierarchy tools | view org hierarchy action history? Here you selected current project and historical project, mapping any difference in movement.
1) So for your first project you just create a current org hierarchy
2) for a second project you have a new org hierarchy. But you want to map to the first project you need to specify that in the view org hierarchy action history.
3) for each new project you always add your current org hierarchy, then map to your previous org hierarchy.
Once you add each org hierarchy you must update each with current meta data from respective participants. A orange triangle should appear to let you know its updating.
Does that answer your question?
+1Simonmd14 This helped me narrow down the issue I'm experiencing. It appears that in dashboards the source dataset must be the most recent survey. So If I set up a dashboard on survey A and then conduct survey B and C with the hierarchy mapping you described above, the mapping will not carry through. Instead I need to create a dashboard using survey C as the source dataset in order for the hierarchy mapping to work properly.
Is this correct?
+5PSimmons Each project does need to have a dashboard with the respective hierarchy created, yes, and each dashboard should align to its data source. You also need to add each survey to the comparisons section in settings.
Just so I fully understand
Survey A - dashboard data = only survey A
Survey B - dashboard data = survey A and Survey B, add comparisons (source) in settings
Survey C - dashboard data = survey A, Survey B and Survey C, add comparisons (source) in settings
In each Survey you need a org hierarchy in the participants | org hierarchy. And then you can apply the notes I first provided.
Hope this works
Simon
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