Hi all! I have 2 surveys still in draft and was attempting to test with coworkers. However, coworkers are having issues accessing the “preview” that I am attempting to share. Below is the error response once they try to login. I am not an admin but I created both surveys.
Best answer by Chee Heng_SZ
Alternatively, you can go to preview and change the visibility to public before sharing the preview link to your coworkers so that they can preview the survey without logging in.
+10Hi
It seems the user account has been disabled for some reason. Please ask your Brand Administrator to enable the account by navigating to Admin → Users, locating the affected user, and changing the Account Status to Enabled. For more information, please refer to the following support article:
https://www.qualtrics.com/support/survey-platform/sp-administration/managing-users/creating-and-managing-users/
+28Alternatively, you can go to preview and change the visibility to public before sharing the preview link to your coworkers so that they can preview the survey without logging in.
Hi, you can either enable the user account of your colleagues or change the preview link to public.
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