Surveys to Managers - new hires - SuccessFactors | XM Community
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Surveys to Managers - new hires - SuccessFactors


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Hello,
Our requirement is to capture manager feedback on a new hire early on in their employment and have that information be automatically sent to HR if negative.
So, if we break it down in two parts:

  • Able to automatically send a survey to a new hire's manager X days after their first day to provide feedback on them

  • Able to notify a specific HR service if the feedback is negative

For context, there would also be an integration with SuccessFactors.
Has anyone been able to achieve this, completely or partly? If so, please share any information you've confortable with on how you did and any roadblocks/limitations to look out for.
We would really appreciate it.
Thank you,
Camélia

3 replies

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  • Level 4 ●●●●
  • 102 replies
  • August 23, 2022

Hi CamLal ,
We can use automations to send the emails to managers.
On the negative response, use Workflow/close the loop functionality to notify or send email to HR Service.
Let me know if you need more help help, i will be happy to help.


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  • Author
  • 3 replies
  • August 23, 2022

Thank you very much Chhavi_Ch!
I just might reach out if we decide to go this route.
Best,
Camélia


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  • 2 replies
  • January 24, 2025

Hi ​@CamLal , we are looking to do the same.  Could you share what you ended up doing to accomplish this? 


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