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Trouble exporting widgets

  • Jun 14, 2023 7:51 PM UTC
  • 2 replies
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I am trying to export a scorecard widget (using the export download icon), but the export is only showing part of the data, not the full widget. Has anyone else experienced this? How did you solve for it? Thanks!

Best answer by Ricmarug

Hello @mpjacobs!

Not sure if this has changed, but I had a similar case around a year ago and what we had to do was to increase the size of the widget vertically so all the info you need fits in the same screen with all the categories opened. It’s not the best option but it worked for us as a workaround because otherwise the download brings only the info from the widget view before drill down.

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Ricmarug
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  • Answer
  • Jun 14, 2023 9:01 PM UTC

Hello @mpjacobs!

Not sure if this has changed, but I had a similar case around a year ago and what we had to do was to increase the size of the widget vertically so all the info you need fits in the same screen with all the categories opened. It’s not the best option but it worked for us as a workaround because otherwise the download brings only the info from the widget view before drill down.


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  • Author
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  • Jun 15, 2023 2:57 PM UTC

Thank you, @Ricmarug! I tried resizing the widget, but the quality of the JPG is still poorer than I would expect. I ended up downloading the widget as a PDF, and that gave me the exact visual result I needed. Thanks again!